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Q&A With NaTia Jones

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NaTia Jones
Career Advisor, UMA
Location: Lancaster, TX
Joined: Nov 13th, 2015
About   (request update)
Education   (request update)
Alcorn State University class of 2017
Undergrad Major: Business Administration
Experience
I currently work with UMA as Career Advisor
I have years of experience working in the Collegiate Faculty, Staff, Administration industry.
Remote Career Service Advisor | Ultimate Medical Academy
From April 2023 to Current • 3 year(s)
 Influences and empowers students and graduates to find employment in healthcare field, manages graduate populations for job placement and consistently meets department metrics.
Remote Payment Specialist | ROI Solutions
From August 2022 to Current • 4 year(s)
 Answers incoming calls providing professional customer service, maintains call control through scripts and updates customer information in databases.
Remote Insurance Specialist | McKesson
From October 2021 to July 2022 • 1 year(s)
 Managed insurance denials and payments, resolved complex issues through detailed research and fostered customer relationships to expand business.
Office Assistant | Alfa Insurance
From January 2019 to May 2020 • 1 year(s)
 Greeted visitors, maintained business records, collected payments and provided diverse clerical support to office team members.
Assistant Store Manager | Zales The Diamond Store
From May 2016 to December 2019 • 3 year(s)
 Generated repeat business through customer service, handled complaints, maintained inventory and provided mentorship to employees for sales development.
Assistant Apartment Manager | Oak and Cedar Village Apartments
From November 2016 to October 2017 • 1 year(s)
 Administered operations for 97 units across 2 properties, managed customer service including showing apartments and resolving resident issues.
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