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Q&A With Shacorey Dancy

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Shacorey Dancy
System Support Specialist, CoStar Group
Location: Creek, VA United States
Joined: Feb 9th, 2016
About   (request update)
Education   (request update)
Virginia Union University class of 2018
Undergrad Major: Computer and Information Science
High School: Matoaca High School in Chesterfield, VA class of 2010
 
Experience
I currently work with CoStar Group as System Support Specialist
I have years of experience working in the Information Technology industry.
Communications Engineer/Systems Support Specialist | CoStar Group
From June 2019 to Current • 7 year(s)
 Install and troubleshoot conference room technology, manage Avaya phone systems, perform Active Directory administration, and provide desktop support through Jira ticketing system.
Software Developer | GDIT
From November 2020 to December 2020 • 0 year(s)
 Developed and tested websites for DOD clients, created application upgrades using Oracle APEX and SQL, and monitored application performance.
PC LAN Analyst II | Wells Fargo (3D DataCom)
From July 2018 to May 2020 • 2 year(s)
 Performed data migration and desktop support for WIN7 to WIN10 upgrades, monitored COSMIC systems, and designed computer network installations at bank branches.
IT Support Analyst | Brown & Brown Insurance Company
From May 2018 to July 2018 • 0 year(s)
 Surveyed IT systems for cybersecurity compliance, created databases and data forms, and provided technical support using analytical tools like Power BI.
IT Specialist | UNE Computers
From November 2016 to May 2018 • 2 year(s)
 Installed hardware and software, troubleshot computer issues, managed inventory, and provided technical support to local businesses and wireless stores.
Circulation Systems Coordinator | Richmond Times Dispatch (BH Media Group)
From February 2013 to May 2015 • 2 year(s)
 Resolved billing issues, managed customer database, prepared delivery routes for newspaper carriers, and completed audit reports using various software tools.
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