Featured Member: Shemeka Smith on HBCU CONNECT!

Connect with Shemeka

• Email Me or Poke Me
• Interview Me
• Send Group Invite
• Add To Favorites
• Block This Member
• Send Friend Request

Uploads

Upload Content | Show More

Connections

more-->

Recent Visitors

more-->

More Members

more-->

Q&A With Shemeka Smith

(interview me)

Shemeka Smith
Mortgage servicing specialist , HSBC
Location: Heights, IL United States
Joined: Mar 14th, 2016

About (request update)

Education (request update)

Illinois St Univ class of 2008

Undergrad Major: Communication

Experience

I currently work with HSBC as Mortgage servicing specialist
I have years of experience working in the Banking industry.

Mortgage Servicing Specialist | HSBC Bank
From July 2012 to Current • 14 year(s)
Contact real estate secured consumers in default or loan modification process. Evaluate complex issues, validate borrower information, and ensure compliance with bank policies.

Claims Processor/Administrative assistant | HFN
From October 2010 to July 2012 • 2 year(s)
Answer incoming calls, process claims requiring additional information, and create presentations using Microsoft Office. Manage social networking sites and prepare for trade shows.

Fraud Analyst | Chase
From December 2008 to September 2010 • 2 year(s)
Receive inbound calls to identify fraud types on accounts and research suspicious activity. Provide appropriate actions on suspected fraudulent transactions.

Collections | Chase
From December 2008 to September 2010 • 2 year(s)
Make outbound calls to collect on past due accounts and negotiate payment options. Build and maintain strong customer service relationships.

My Groups

Invite Me To A Group

Guestbook Comments