Featured Member: Rena Jackson on HBCU CONNECT!

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Q&A With Rena Jackson

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Rena Jackson
Computer Support Technician, College of The Albemarle
Location: Edenton, NC United States
Joined: May 18th, 2016

About (request update)

Education (request update)

Strayer University class of 2015

Undergrad Major: Computer and Information Science

Experience

I currently work with College of The Albemarle as Computer Support Technician
I have 5 years of experience working in the Computers, Hardware industry.

Computer Support Technician | College of the Albemarle
From April 2014 to Current • 12 year(s)
Maintain, test, install computers and peripheral equipment; troubleshoot software problems. Act as administrator of application deployment systems and centralized anti-virus solutions.

Computer Lab Coordinator | College of the Albemarle
From September 2013 to Current • 13 year(s)
Maintain and repair computers and multimedia equipment, supervise lab assistants and proctor testing. Coordinate scheduling of lab usage and act as liaison between departments.

Computer Lab Assistant/Continuing Education Computer Basics Instructor | College of the Albemarle
From July 2009 to Current • 17 year(s)
Assist students with computer problems and homework assignments. Teach basic computer skills and Microsoft Office applications.

Basic Skills & Transitional Studies | College of the Albemarle
From January 2012 to September 2013 • 1 year(s)
Conducted new student orientation and introduced students to learning programs. Implemented workshops on professional development and provided testing support.

Front Desk Office Assistant | College of the Albemarle
From January 2011 to January 2012 • 1 year(s)
Answer incoming calls, register students for classes and look up student information. File student and personnel records and organize supplies.

Shipping Associate/Fork Lift Driver | George C Moore Company
From May 2004 to June 2006 • 2 year(s)
Enter inventory items into computer system and create computerized inventory labels. Operate forklift for loading and unloading merchandise.

Administrative Assistant | J&R Trucking Company
From September 2000 to October 2004 • 4 year(s)
Provided customer support, scheduled merchandise pickup, and performed data entry. Created billing invoices and managed financial reports and deposits.

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