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Q&A With Brandon Smallwood

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Brandon Smallwood
Technical Service Specialist, Enovate Medical
Location: Raleigh-Durham, NC United States
Joined: Jul 6th, 2016
About   (request update)
Education   (request update)
High School: Bertie High School in Windsor , NC class of 2000
 
Experience
I currently work with Enovate Medical as Technical Service Specialist
I have 10 years of experience working in the Information Technology industry.
Technical Customer Service Specialist | Enovate Medical
From May 2015 to Current • 11 year(s)
 Provide telephone, email and CAST support including troubleshooting and walk through of repairs. Complete documentation, analyze product failures, order parts, and recommend services to meet customer needs.
Field Technician | Systel Office Automation
From November 2006 to May 2015 • 9 year(s)
 Troubleshoot Ricoh brand copiers and printers for customers in the Raleigh/Durham area. Set-up network copiers, maintain company vehicle and tools, and provide high level customer service.
Phone and Cable Technician | Prince Telecom
From January 2006 to October 2006 • 0 year(s)
 Installed cable and phone systems in customers' homes and businesses. Serviced closed caption television and small monitor equipment.
Field Technician | McKendree Imaging System & Solutions
From January 2002 to December 2005 • 3 year(s)
 Provided operational support for Riso brand duplicator equipment in the Virginia Beach City Schools and churches. Maintained tools and parts according to company Quality Assurance Initiative.
Repair Engineer I Intern | CompUSA
From September 2001 to November 2001 • 0 year(s)
 Set-up and load software on new personal computers. Configured and repair outdated personal computers and its peripherals.
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Guestbook Comments
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Tagged by Ralph White on 05/23/2018  
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