Featured Member: Matthew Cox on HBCU CONNECT!

Q&A With Matthew Cox

Matthew Cox
Unemployed, Unemployed
Location: Jackson, MS
Joined: Jul 15th, 2016

About (request update)

Education (request update)

Jackson State University class of 2021

Undergrad Major: Industrial Technology

High School: Middleton High School in Middleton , TN class of 2010

Activities & Accomplishments:

A.F.J.R.O.T.C

Best Memories:

Being in R.O.T.C

Experience

I currently work with Unemployed as Unemployed
I have 3 years of experience working in the Retail/Wholesale industry.

Resolution Specialist | Walgreens
From January 2023 to Current • 3 year(s)
Answered incoming calls and emails providing customer support, monitored resolution efforts, and facilitated conference calls between stakeholders for dispute resolution.

Data Entry Specialist/Test Scorer | Atrium
From January 2023 to December 2024 • 1 year(s)
Provided technical assistance during exam administration, conducted quality assurance checks, and performed data entry tasks using computer-based systems.

Customer Service Associate | Walmart
From January 2023 to December 2024 • 1 year(s)
Served large number of customers during high volume shifts while remaining composed and professional in stressful situations.

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