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Cithrah Henderson
Membership Solutions Associate, BCBSNC

Location: Durham, NC United States
Joined: Jul 30th, 2016
About   (request update)
Education   (request update)
North Carolina Central University class of 2018
Undergrad Major: Library Science
North Carolina Central University class of
Grad Major:
Experience
I currently work with BCBSNC as Membership Solutions Associate
I have years of experience working in the Research & Development industry.
Membership Solutions | Blue Cross Blue Shield of North Carolina
From April 2015 to Current • 11 year(s)
Performs manual enrollments, changes, and cancellations for customers while developing documentation and job aids following DCoE standards.
Research Associate | North Carolina Joint Underwriting Association
From September 2015 to December 2015 • 0 year(s)
Communicated with customers regarding coverage, updated documents, provided customer support, and trained new employees on databases.
GBS Client Support Specialist | Global Client Support Center, AT&T
From June 2013 to September 2015 • 2 year(s)
Provided written computer help desk support and trained over 30 new employees on SQL administrative database systems.
Teaching Assistant | North Carolina Central University Department of English
From August 2012 to December 2014 • 2 year(s)
Assisted with lesson plans and coursework for over 65 students per class, conducted independent research for national publication.
Tutor | Writing Studio/Dept. of English, North Carolina Central University
From August 2012 to December 2012 • 0 year(s)
Developed and edited extensive research papers and designed original documents including administrative and reference materials.
Journalist | North Carolina Central University, Department of Mass Communication
From January 2012 to May 2012 • 0 year(s)
Designed reports on various areas as a general assignment reporter and copy edited coverage for print and online media.
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