Featured Member: Sierra Scott on HBCU CONNECT!

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Sierra Scott
Front Office Manager , Holiday Inn Orlando Airport
Location: Casselberry, FL United States
Joined: Sep 5th, 2016

About (request update)

Education (request update)

Bethune Cookman University class of 2016

Undergrad Major: Hospitality

Experience

I currently work with Holiday Inn Orlando Airport as Front Office Manager
I have years of experience working in the Hospitality/Tourism industry.

Front Office Manager | Holiday Inn Orlando Airport
From July 2016 to Current • 10 year(s)
Onboarded new staff, managed multiple outlets including front desk and transportation, and handled escalated guest relations cases.

Assistant Front Office Manager | Holiday Inn & Suites Across from Universal
From November 2016 to July 2018 • 2 year(s)
Handled inventory purchases, created staff incentive programs, managed VIP clients, and assisted with recruiting and training new hires.

Guest Service Representative | Staybridge Suites
From June 2016 to November 2016 • 0 year(s)
Managed rooms inventory, provided customer service, and coordinated incoming groups.

Guest Service Representative | Holiday Inn Resort
From July 2015 to June 2016 • 1 year(s)
Handled all customer inquiries and sales transactions both in person and via telephone, and managed all guest services for department.

Food & Beverage Internship Program | Hershey Resort & Entertainment
From May 2014 to August 2014 • 0 year(s)
Managed several Hershey Lodge Restaurant Outlets and coached staff members from different cultures and backgrounds.

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