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Q&A With Brandi Bradshaw

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Brandi Bradshaw
Sr. Faud Detection Representative, Capital One
Location: Henrico, VA
Joined: Sep 18th, 2016
About   (request update)
Education   (request update)
Norfolk State University class of 2013
Undergrad Major: Sociology
Most Memorable Moment:
Networking and meeting new people Spring 2013 Graduation
Liberty University class of
Grad Major:
High School: Nansemond River High School in Suffolk, VA class of 2009
 
Activities & Accomplishments:
2004-2009 Mighty Marching Warrior Band 2007-2008 Saxophone Co-Section Leader 2008-2009 Saxophone Section Leader 2007-2008 Indoor Track 2009 Honor Graduate (Advanced Diploma)
Best Memories:
Being a member of the marching band 2009 Graduation
Experience
I currently work with Capital One as Sr. Faud Detection Representative
I have 2 years of experience working in the Counseling industry.
Sr. Fraud Detection Representative | Capital One
From April 2016 to Current • 10 year(s)
 Perform in fast paced call center environment, review account activity to identify fraud, and resolve account discrepancies.
School-based Therapeutic Day Treatment Counselor | Envision Family Services
From September 2015 to April 2016 • 1 year(s)
 Provided individual and group support to children with behavioral issues and implemented therapeutic interventions.
Therapeutic Day Treatment Counselor | Youth Empowerment Services
From March 2014 to May 2015 • 1 year(s)
 Mentored youth disputes using conflict resolution skills and provided therapeutic support to children with behavioral issues.
Front Desk/Sales Associate | Massage Envy Spa
From August 2013 to August 2014 • 1 year(s)
 Conducted professional customer service, set appointments, handled cash transactions, and maintained compliance with privacy laws.
Assistant of Urban Affairs | Norfolk State University
From May 2012 to May 2013 • 1 year(s)
 Helped revamp Urban Affairs graduate program and assisted with teaching college level courses.
Administrative Assistant/Student Ambassador | Norfolk State University
From August 2011 to May 2013 • 2 year(s)
 Administered clerical duties, guided student tours, and assisted with prospective student admissions process.
Administrative Assistant | Norfolk State University
From September 2011 to March 2012 • 1 year(s)
 Administered clerical duties, provided assistance to HR Director through hiring process and facilitated mandatory seminars.
Interactive Zone Coach | YMCA
From March 2008 to May 2010 • 2 year(s)
 Implemented activities for summer camp program and performed as mentor mediating youth disputes.
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