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Tracy Wagner
Project Manager, Unemployed Location: Houston, TX United States Joined: Nov 15th, 2016 |
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An enthusiastic Project Management professional pursuing a challenging and rewarding career in Project Management with a successful track record in leadership, business processes, SAP, and project management. Proven experience in effectively interfacing with all levels of management, teams, other departments, and external stakeholders
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| Experience |
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I currently work with Unemployed
as Project Manager I have 7 years of experience working in the Information Technology industry. |
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PMO Specialist/SAP Sourcing & Procurement Consultant |
Accenture
From March 2024 to Current • 2 year(s) • Assisted Project Manager with Demand & Scope Release Order approvals, facilitated weekly Demand & Scope Meetings, obtained approvals for travel requests, managed ADO Work Items and performed data cleansing, assisted with help requests, granted approvals for access to SharePoint and Teams, worked with client to make required configurations to ADO templates, assisted with key project metrics and KPIs i.e. support with dashboards and clear ways to report to leadership on project progress, managed deliverables and status reporting. |
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Business Systems & Transformation Manager |
Raytheon Technologies
From August 2022 to September 2023 • 1 year(s) Led project/program-level changes during all SDLC phases (preparing, managing, reinforcing) Coordinated scrum team activities, agile/scrum, sprint planning meetings, and release plan. Facilitated for Agile development team meetings (Daily Standup, Retrospective, Sprint Planning, Sprint Review, Sprint Demo, and Backlog Refinement). Facilitated seamless collaboration across technical and non-technical team(s) for continuous improvements. Ensured rapid and timely delivery of business value (experience, product, and/or service) Championed the Agile mindset through effective guidance, coaching, education. Removed impediments to team or release progress whether internal or organizational in nature. When necessary, escalates impediments to facilitate rapid resolution. Effective communicator across teams and programs; schedules and facilitates cross-functional. meetings, stakeholders’ tools and reports, to deliver progress results tools, and reports that provided transparency within multiple teams and programs progress/productivity. Performed business impact analysis and coordinated remediation planning. Established strong, lasting relationships with key Business Unit liaison, team leads as well as Stakeholders. Scheduled and coordinated release timelines based on the supporting sprint commitments. Participated and lend support during release go-live to ensure supporting systems/artifacts are closed out. Worked directly with UAT and Operations Team using various various resources to ensure business acceptance of new functionality and usability. Responsible for documenting process/and updating systems/artifacts used for scrum and release to ensure effective management of activities. Collated statistical data of velocity, project due date completions, and success project release activity measurements. Prepared change request form for changes and presents and obtains approval during the Change Advisory Board meeting. Developed and executed a detailed hour-by-hour/step-by-step release document. Coordinated and facilitated go-live release meetings. |
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Agile Coach/Scrum Master |
Technica Corporation
From December 2020 to August 2022 • 2 year(s) Led the development effort by conveying the vision to an Agile or Scrum delivery team, outlining and prioritizing work based on business value. Guided the scrum team on how to best leverage agile practices and principles to deliver quality products and business value. Liaised with stakeholders ensuring their interests are included in the release and the team to ensure the release is developed by the deadline and within budget. Communicated regularly with engagement leaders, project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. Responsible for process improvement throughout the full lifecycle of projects. Assisted with the development and implementation of security programs that leverages collaboration and organization-wide resources. Assisted in facilitating information security governance. Assisted the team in advising senior leadership on security direction, resource investments and designing the appropriate policies to manage information security. Documentation of Business needs and objectives, current operational procedures, problems, input, and output requirements. Responsible for the business aspects of the project, including ensuring the right product is being built, in the right order, within budget and by the deadline. Was responsible for understanding the product(s) and technology the team(s) supports/used. Documented and monitored team working agreements. Served as the Agile or Scrum delivery team's primary contact for information, work prioritization, and decision-making. Facilitated preparation & readiness for ART & team-related Agile ceremonies (PI Planning, Stand-Ups, Sprint Planning, Sprint Retrospectives, System Demos, Sprint Review, Scrum of Scrums, Inspect & Adapt) while maintaining all artifacts (Product Backlogs, Decisions, Blockers, etc). Challenged, coached, and guided an organization using Agile & lean principles, and experimented with processes & tools that encouraged continuous improvement. Facilitated an ART and a team’s progress toward team goals, continuously engaging in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, & velocity. Created metrics to provide relevant feedback on velocity, quality, & the overall impact of efforts. Supported Product Managers & Product Owners in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope. Eliminated impediments and actively addressed issues so that the team can remain focused on achieving the objectives of the Iteration. Escalated as needed when blocking issues were beyond a team’s authority or require support from other teams; and, Fostered a collaborative team environment through coaching & leading appropriately; Enabled teams to self-organize, self-manage, and deliver via effective lean-Agile practices; Balanced data with understanding of upstream/downstream dependencies during decision making; and, Developed verbal & written communication skills, problem solving skills, attention to detail and interpersonal skills. Coordinated and monitored the Scrum process from initiation through delivery. Served as liaison between the product owner, development team, and management to ensure that all targets and requirements were met. Ensured that the team members understood project objectives. Maintained product backlog and release plan along with the Product Owner and facilitates productivity by setting up meetings and removing impediments that may obstruct the pursuit of the team's sprint goals. Preserved flexibility and ability to rapidly respond to changes. Facilitated Agile development team meetings (Daily Standup, Retrospective, Sprint Planning, Sprint Review, Sprint Demo, and Backlog Refinement). Reports metrics to leadership in the Scrum of Scrums, participates in PI Planning activities. |
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Project Manager/SAP Functional Consultant |
IBM
From May 2017 to December 2020 • 3 year(s) Led cross-functional SAP Supply Chain Materials Management teams through the entire project lifecycle, ensuring adherence to project timelines and deliverables for Procure-to-Pay, SD, IM/WM, Ariba Managed projects with budgets totaling more than $7M and ensured release management practices aligned with enterprise standards. Development of the IT project plan, and managing its scope, schedule, resources, budget, and risk Hands-on management of IT team resources, tasks, and deliverables on multiple projects and projects with significant budgets and risks Risk identification and mitigation planning and control. Issue management including tracking, assignment, and closeout of all project issues Led the effort in creative approaches to problem-solving, especially for most complex projects; conferred with project personnel to provide technical advice and resolve problems Solved complex technical and business problems; takes a broad perspective to identify innovative solutions Interpreted internal or external business issues and recommends best practices and is expected to take a lead in improving IT PMO Monitored the creation of all project deliverables to ensure adherence to quality standards including design document, test plans, training materials and operations documentation. Responsible for facilitating the Scrum process and ensured the team is delivering value. Process facilitator - owned process that created success, Led and guided the team. Mapped out processes and make recommendations for improvements. Managed pulse of the overall team; Understands all roles/characteristics on team. Point of escalation and responsible for escalation outside the team; Coordinated all meetings: Sprint planning, release plan, retrospectives, demos, sprint review, daily standups, and external team meetings Facilitated Agile development team meetings (Daily Standup, Retrospective, Sprint Planning, Sprint Review, Sprint Demo, and Backlog Refinement). Reported metrics to leadership in the Scrum of Scrums, Communicated status -visibility into overall team health. Accountable for removing impediments. Monitored team progress, and coordinates all external team needs. Assisted in building self-organizing teams, helps adapt and inspect the process, responsible for engaging necessary resources outside the team Industries include Government (U.S. Army), Automotive, Manufacturing and Consumer Products. Designed and implemented SAP processes for Supply Chain to include Sourcing and Procurement, Inventory Management and Finance. |
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