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Q&A With Johnnie Horne

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Johnnie Horne
Associate business system analyst , Sentara healthcare
Location: Norfolk, VA United States
Joined: Jan 16th, 2017
About   (request update)
Education   (request update)
Fayetteville State University class of 2019
Undergrad Major: Management Information Systems
High School: Beddingfield High School in wilson, NC class of 2015
 
Activities & Accomplishments:
AVID program National Technical Honors Society.
Experience
I currently work with Sentara healthcare as Associate business system analyst
I have years of experience working in the Information Technology industry.
Technology Support Specialist -level 1 | Groundworks
From February 2022 to Current • 4 year(s)
 Perform remote troubleshooting, manage equipment tracking with Asset Tiger, and provide technical support to employees via phone and email.
Associate Business System Analyst | Sentara Healthcare
From August 2021 to January 2022 • 1 year(s)
 Act as liaison between employees and vendors, submit equipment orders using AllScripts, and manage requests through Service-Now.
Application Support | Ferguson
From April 2021 to August 2021 • 0 year(s)
 Document and troubleshoot issues, provide multi-chat customer support, and use SQL/Access to assist customers with database queries.
Research Assistant | NSU Comp. Science Dept
From June 2019 to June 2020 • 1 year(s)
 Conducted experiments for Cyber-Psychology projects and analyzed Excel data using SPSS and Imotions software.
DOD Intern | Airforce Research Lab
From June 2018 to August 2018 • 0 year(s)
 Conducted research on improving CyberSecurity Code of Ethics and used SPSS to process and analyze data.
Computer Assistant | FSU Information Tech. & Telecommunications Dept.
From February 2017 to June 2017 • 0 year(s)
 Established system requirements, set up employee equipment, and maintained records of data communication transactions.
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