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Q&A With Brittney Mays

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Brittney Mays
Clinical Associate, Howard University Hospital
Location: Laurel, MD United States
Joined: Jan 17th, 2017
About   (request update)
Education   (request update)
Hampton University class of 2018
Undergrad Major: Communication
Experience
I currently work with Howard University Hospital as Clinical Associate
I have 0 years of experience working in the Healthcare, Other industry.
Clinical Account Representative | Corporate Brokers
From February 2017 to Current • 9 year(s)
 Verifies insurance coverage and benefits, calculates financial obligations, and provides financial counseling to patients in General Surgery and Surgical Oncology departments.
Customer Service Representative | LiveHealthier
From October 2016 to January 2017 • 1 year(s)
 Responded to member and provider inquiries, assisted with website navigation, processed correspondence and coordinated member services through CRM application.
Customer Service Support | WebbMason Marketing
From June 2016 to August 2016 • 0 year(s)
 Resolved customer complaints via phone, email and social media, verified account information, processed orders, refunds and exchanges.
Program Specialist | Covance
From November 2015 to May 2016 • 1 year(s)
 Supported InTeleCenter programs including reimbursement hotlines and patient assistance programs, conducted insurance verifications and processed patient applications.
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