Featured Member: Alicia Marshall on HBCU CONNECT!

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Alicia Marshall
Customer Service, Swissport NA
Location: Capitol Heights, MD United States
Joined: May 8th, 2017

About (request update)

Education (request update)

High School: Bethesda Chevy Chase High School in Bethesda, MD class of 1984

Experience

I currently work with Swissport NA as Customer Service
I have 30 years of experience working in the Human Resources industry.

Ticketing/Check-In Agent | Swissport N.A./Brussels Airline
From February 2017 to Current • 9 year(s)
Greet and assist airline customers, make reservations, check baggage, assign seats, and assist passengers with special needs.

Transportation Aide | Prince George s County Public School
From February 2014 to Current • 12 year(s)
Assist in providing safe transportation for physically and mentally handicapped students, including loading/unloading, monitoring behavior, and maintaining order.

Owner/Partner | Harley Riders Private Club
From January 2006 to June 2016 • 10 year(s)
Responsible for daily operations of private club, customer service, vendor management, orchestrating events, and supervising 20 employees.

COO-General Manager | Black Ride III, Inc dba Nexus Gold Club Restaurant
From July 1988 to January 2008 • 20 year(s)
Responsible for all daily operations of nightclub and restaurant, recruiting, staffing, performance management, and supervising 50-150 employees.

Beverage Supervisor/Manager | Marriott International
From August 1997 to August 1999 • 2 year(s)
Responsible for daily bar and restaurant operations, supervising 30 employees, customer service, scheduling, and conducting inventory audits.

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