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Q&A With Bianca Dixon

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Bianca Dixon
Customer Service Representative, Orkin
Location: Tallahassee, FL United States
Joined: Jun 11th, 2017
About   (request update)
I'm like water, I conform and adjust appropriately to any situation.
Current Whereabouts:
Community Theatre, Singing, Acting, Directing, Anime, New Technology
Life & Professional Aspirations:
To attend Medical school in the field of psychology.
Education   (request update)
Florida A&M University class of 2012
Undergrad Major: Psychology
High School: Eastside High School in Gainesville , FL class of 2007
 
Experience
I currently work with Orkin as Customer Service Representative
I have 0 years of experience working in the Customer Service and Call Center industry.
Healthcare Administrative & Compliance Support Specialist | Vyne Working Solutions
From December 2024 to February 2026 • 2 year(s)
 Verified HIPAA authorization and PHI compliance for 40-60 patient accounts daily, maintained 98% documentation accuracy in CRM systems.
Regulatory Consultant / Compliance Officer | Florida Department of Health
From August 2025 to January 2026 • 1 year(s)
 Monitored compliance status of licensed professionals and maintained 300+ audit-ready case files in accordance with regulatory standards.
Policy Intern | Missouri Rural Health Association
From July 2021 to December 2021 • 0 year(s)
 Audited healthcare policy drafts for alignment with federal and state requirements, contributed 200+ hours of policy analysis and compliance research.
Billing Compliance Analyst | Southern California Edison
From November 2020 to September 2021 • 1 year(s)
 Conducted contract and billing reviews to ensure regulatory compliance, reducing escalation rates by 15% through quality control improvements.
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Guestbook Comments
Welcome, have a blessed and productive day.
Tagged by Ralph White on 10/07/2021  
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