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Q&A With Ryan Rogers

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Ryan Rogers
CCMS Local Expert, Illinois Action for Children
Location: Gary, IN United States
Joined: Jul 10th, 2017
About   (request update)
Education   (request update)
Lincoln University -Missouri class of 2000
Undergrad Major: Marketing
Experience
I currently work with Illinois Action for Children as CCMS Local Expert
I have years of experience working in the Government and Policy industry.
Family Resources Specialist | Illinois Action for Children
From January 2011 to Current • 15 year(s)
 Determining parent eligibility for child care assistance and performing data entry and payment authorization functions while educating parents and providers of program guidelines.
Street Team Intern | Gary Southshore Railcats
From January 2011 to December 2011 • 0 year(s)
 External promotion and marketing of independent minor league baseball team through public appearances, marketing collateral distribution, and game-day promotions.
Telemarketing Service Representative | Americall Group, Incorporated
From January 2011 to December 2011 • 0 year(s)
 Cross-sold and upsold CPP North America products during card activations, averaging five-plus closed sales per day.
Quality Assurance Analyst | Americall Group, Incorporated
From January 2011 to December 2011 • 0 year(s)
 Monitored and scored random sales per client and company guidelines for regulatory and company compliance.
Marketing Coordinator | Majestic Star Casinos and Hotel
From January 2001 to December 2011 • 10 year(s)
 Developed and executed marketing communications, maintained website content, and supported promotional events and press releases.
Casino Services Representative | Majestic Star Casinos and Hotel
From January 2001 to December 2011 • 10 year(s)
 Maintained familiarity with company programs and promotions, cross-sold membership programs, and executed new club member enrollments.
VIP Services Representative | Majestic Star Casinos and Hotel
From January 2001 to December 2011 • 10 year(s)
 Serviced high-end guests, handled event and promotion reservations, and coordinated services for select clientele.
User Help Desk | Majestic Star Casinos and Hotel
From January 2001 to December 2011 • 10 year(s)
 AS400 system monitoring and user issue troubleshooting, assisted with company presentations and event setups.
Casino Services Supervisor | Majestic Star Casinos and Hotel
From January 2001 to December 2011 • 10 year(s)
 Monitored daily activities of Casino Services department, managed staff training and evaluation, and resolved guest complaints.
Seasonal Utility Clerk | WiseWay Supercenter, LLC
From January 1996 to December 2000 • 4 year(s)
 Performed custodial duties, merchandising, restocking, packaging, carryouts, and price verifications.
Management Trainee | WiseWay Supercenter, LLC
From January 1996 to December 2000 • 4 year(s)
 Learned and executed aspects of retail grocery business, cross trained through various departments to become a competent manager.
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