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Q&A With Kava Mtambuzi

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Kava Mtambuzi
Senior Operations Manager , Hopper Inc
Location: Dallas, TX United States
Joined: Dec 23rd, 2017
About   (request update)
Education   (request update)
University of Maryland Eastern Shore class of 1999
Undergrad Major: English
Experience
I currently work with Hopper Inc as Senior Operations Manager
I have 0 years of experience working in the Transportation industry.
Senior Travel Experience Manager | Hopper, Inc
From April 2021 to Current • 5 year(s)
 Leading operations teams of 200-500 globally, collaborating with product/sales/tech teams, and delivering business reports to senior leadership.
Senior Travel Experience Manager | TripActions
From September 2018 to Current • 8 year(s)
 Single point of contact for travel managers and Customer Success, building relationships with critical accounts and executing operational initiatives.
Customer Experience Specialist | Delta Air Lines
From January 2018 to December 2018 • 0 year(s)
 Answering customer inquiries, problem solving, and providing first call resolution using web-based and airline software applications.
Director, Administration | McGee Air Services
From January 2017 to December 2018 • 1 year(s)
 Leading managers across Safety, Finance, HR, Equipment and Training while building systems to improve business opportunities.
Corporate CRO/DOT Compliance Analyst/VX Care Team Desk Manager | Virgin America
From January 2010 to December 2017 • 7 year(s)
 Handled escalated flight concerns, managed compliance and reservations team, and served as liaison for disability advisory groups.
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