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Q&A With Teria Taylor

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Teria Taylor
Intake Representative, Cigna
Location: Lawrenceville, GA United States
Joined: Jan 25th, 2018
About   (request update)
Education   (request update)
- College Not Listed - class of 2024
Undergrad Major: Human Resources Management
Claim To Fame:
Treat everyone how I want to be treated!
High School: Lovejoy High School in Hampton, GA class of 1997
 
Activities & Accomplishments:
Dual Seal Degree
Best Memories:
Attending the extra-curricular activities
Experience
I currently work with Cigna as Intake Representative
I have 15 years of experience working in the Healthcare, Other industry.
Intake Representative | Cigna
From April 2021 to Current • 5 year(s)
 Process prior authorization requests for medical procedures, manage ICD-10 and CPT codes, and provide customer service to healthcare representatives and patients.
Live Chat Agent | Ravience
From May 2020 to April 2021 • 1 year(s)
 Converted website visitors into leads via chat and provided technical support for eCommerce companies.
Technical Support Chat Adviser | Kelly Connect
From July 2018 to May 2020 • 2 year(s)
 Provided technical support via chat for customers with questions about smartphones, tablets, smartwatches, and computers.
Resolution Expeditor | The Home Depot
From June 2008 to May 2017 • 9 year(s)
 Handled customer service issues via phone, email and letter, promoted to Certified Nestor and trained new hires.
Provider Bill Analyst | Crawford & Company
From May 2001 to May 2002 • 1 year(s)
 Reviewed and processed medical records for provider billing, verified ICD and CPT codes for accuracy.
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