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Q&A With james brown

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james brown
Anaylst, MAXIMUS, Inc
Location: antioch, TN
Joined: Feb 8th, 2018
About   (request update)
Current Whereabouts:
Real Estate, Crypto, Travel, Motorcycles, Cars
Education   (request update)
Tennessee State University class of 2003
Undergrad Major: Business Information Systems
High School: Rhea County High Shcool in evensville, TN class of 1997
 
Experience
I currently work with MAXIMUS, Inc as Anaylst
I have 10 years of experience working in the Consulting Services industry.
Business Analyst | MAXIMUS Human Services, Inc.
From December 2017 to Current • 9 year(s)
 Manages operations team performance remotely, analyzes practices and policies for improvement recommendations, performs user acceptance testing and quality assurance of enterprise technologies.
Interim Project Director | MAXIMUS Human Services, Inc.
From August 2017 to December 2017 • 0 year(s)
 Responsible for management and oversight of project business units and resources, ensuring compliance with SLAs and KPIs for multiple contracts totaling over $60 million.
Project Manager | MAXIMUS Human Services, Inc.
From October 2014 to August 2017 • 3 year(s)
 Provided oversight of 19 counties, managed project teams including roles and responsibilities, assessed and controlled project risks for $60 million contract.
Operations Manager | MAXIMUS Human Services, Inc.
From October 2013 to October 2014 • 1 year(s)
 Managed MAXIMUS program operations unit, ensured compliance with contract requirements, supervised unit supervisors and monitored employee performance.
Workforce / Retention Supervisor | MAXIMUS Human Services, Inc.
From November 2008 to October 2013 • 5 year(s)
 Developed employer relations in Davidson County community, coordinated job fairs and workforce requirements, managed $100k in monthly retention through billing.
Administrative/ Central Services Unit Supervisor | MAXIMUS Human Services, Inc.
From August 2007 to November 2008 • 1 year(s)
 Provided start-up services for Central Services and Administrative Units of $44.5 million welfare-to-work contract, managed administrative functions and staff development.
Data Technical Coordinator | Verizon Wireless
From December 2006 to August 2007 • 1 year(s)
 Troubleshot and configured data products including wireless email, text messaging, and PDAs, supported Tier 1 employees with cellular issues.
Financial Service Coordinator / Resource Management Analyst | Verizon Wireless
From September 2002 to December 2006 • 4 year(s)
 Managed staff of 17 Financial Service Representatives, analyzed delinquent customer accounts to reduce churn, managed internal call flow at 70% service level.
Web Development Intern / Filing Clerk | Careers Now
From September 2001 to June 2002 • 1 year(s)
 Developed website using HTML and Java on Unix Server, maintained database of women's resources across Tennessee counties.
Lab Tech | Tennessee State University/Avon Williams Campus
From May 2001 to September 2001 • 0 year(s)
 Installed computer software and hardware, repaired computer systems and created student accounts.
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Guestbook Comments
Hello fellow member, Hope that you are having a great day. When you get a chance, visit my profile page, where I have hopefully posted some words of wisdom that will help you think about preparing for the future. Also, visit my website where you will be introduced to a little known opportunity that you could possibly use to make some money, online.
Tagged by Ralph White on 09/17/2018  
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