Featured Member: Jordan Brown on HBCU CONNECT!

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Jordan Brown
Disaster Recovery Specialist, Small Business Administration
Location: Temple Hills, MD United States
Joined: Jul 16th, 2018

About (request update)

I am currently a Operations Analyst and Systems Administrator at Deltek, where I provide solutions to Enterprise Resource Planning (ERP) product cases and services through Oracle RNT, Salesforce, and Deltek Software Manager (DSM). I am currently pursuing my BA in Accounting at both PGCC and EGCC, and am a recent graduate from a competitive IT program called Year Up.

My experience in areas of government and customer relationship management have allotted me the opportunity to employ my skills in project management, closing ability, and collaboration with senior-level officials.

I feel proud to be part of a results-driven organization that is both people and project focused, and empowers its employees to challenge themselves and grow.

My short and long-term goals include: earning my BA in Accounting, CFA, and EA certifications, developing a mastery of business-related fields, and implementing strategic investment systems.

Website:

https://www.linkedin.com/in/jordan-brown-bb8346150/

Education (request update)

Central State University class of 2022

Undergrad Major: Business Administration

High School: Oxon Hill High in Oxon Hill, MD class of 2010

Activities & Accomplishments:

Oxon Hill Robotics Team; 2008-2010 Swim Team; Science & Technology Program Graduate

Experience

I currently work with Small Business Administration as Disaster Recovery Specialist
I have 1 years of experience working in the Entrepreneurship industry.

Disaster Recovery Specialist | U.S. Small Business Administration
From May 2021 to Current • 5 year(s)
Identify problems facing emergency services and implement solutions, review federal regulations governing emergency response plans, and utilize Salesforce for qualitative and quantitative analyses.

Direct-To-Consumer Intern | National Basketball Association
From February 2022 to February 2022 • 0 year(s)
Reviewed quality specifications and technical design documents, performed manual testing for digital products, and tracked QA metrics using Jira platform.

Operations Analyst | Deltek
From January 2018 to July 2021 • 3 year(s)
Led change management processes for over 500 employees, oversaw On-Demand department increasing customer retention by 15%, and managed over 200 cases monthly through various systems.

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Guestbook Comments

	A very warm welcome to you. It is lovely to have you among us. May you have a blessed, constructive and prosperous day. Stay strong. Tagged by Ralph White on 08/09/2022

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