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Q&A With Allison Copeland

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Allison Copeland
CSR, ANTHEM
Location: franklin, VA United States
Joined: Jul 24th, 2019

About (request update)

Education (request update)

Norfolk State University class of 2023

Undergrad Major: Mass Communication

Claim To Fame:

media personality

High School: windsor high school in windsor , VA class of 2008

Experience

I currently work with ANTHEM as CSR
I have 7 years of experience working in the Customer Service and Call Center industry.

Provider Services Representative | Anthem
From November 2018 to Current • 8 year(s)
Analyze data to advise members on next course of action and maintain positive relationships to help with challenges.

Technical Support Agent | Cox Communications
From April 2018 to November 2018 • 0 year(s)
Troubleshoot root cause of customer problems, resolve issues and schedule service appointments when necessary.

Customer Care SME Specialist | WPS Health Solutions
From July 2017 to April 2018 • 1 year(s)
Provide fast-paced resolutions for TRICARE eligibility, benefits determinations, and claims adjudication inquiries.

Personal Account Manager | Capital One
From December 2014 to October 2016 • 2 year(s)
Provide self-directed resolutions for phone inquiries and clearly communicate account situations to cardholders.

Private Duty Nurse | Lake Prince Woods Nursing Home
From March 2009 to March 2014 • 5 year(s)
Provided nursing assistance to residents in 120-bed facility and assisted with daily tasks including meal preparation and personal care.

Office Assistant | Voter's Registration Office
From January 2008 to January 2009 • 1 year(s)
Input new voter information into State of Virginia database while managing switchboards and assisting with clerical duties.

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Guestbook Comments

	Hello fellow member. First I would like to wish you a blessed day. Secondly, if you get a chance, visit my profile page where you will hopefully find some words of wisdom. While you are there be sure to visit my website where you will be able to view some information that will show you how to start a successful online business by partnering with one of the top companies in the digital product industry. Have a successful and blessed day. Tagged by Ralph White on 08/05/2019

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