Featured Member: Arthur Pierce on HBCU CONNECT!

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Q&A With Arthur Pierce

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Arthur Pierce
Project Manager, Baylor Scott and White Medical Center
Location: McKinney, TX United States
Joined: Jan 16th, 2020

About (request update)

Education (request update)

Grambling State University class of 1980

Undergrad Major: Computer and Information Science

Campus Organization:

Groove Phi Groove

Most Memorable Moment:

There's so many memorable moments while attending Grambling it's impossible to mention one. Attending a HBCU was the best years of my life. From stepping off the plane in Monroe LA, the ride from the airport to Grambling, the adventure started.from there, especially with me coming from Brooklyn NY to a very small country town like Grambling. YES the BEST Years of my LIFE Friends I'll have forever and great stories to tell my grand children My wife also went to Grambling.

High School: Midwood H.S. in Brooklyn, NY class of 1976

Activities & Accomplishments:

Basketball team, Graduated early Jan 1976

Best Memories:

High School was Cool, Hung out, chased girls, went to class it was OK

Experience

I currently work with Baylor Scott and White Medical Center as Project Manager
I have 37 years of experience working in the Information Technology industry.

End User Computing | IDC Technologies
From May 2019 to Current • 7 year(s)
Supporting end users with break-fix support, LAN/WAN networking, workstation setup, Active Directory management, and VPN configuration for Blackhawk Networks office.

IT Project Coordinator | TEKSystems
From January 2019 to April 2019 • 0 year(s)
Coordinated Windows 10 Migration project for Wyndham Hotels & Resorts, managing stakeholder communication, budget tracking, and equipment testing.

IT Project Coordinator | TEKSystems
From August 2017 to December 2018 • 1 year(s)
Managed Enterprise Deployment Team projects for Baylor Scott and White Health Center including mergers, acquisitions, and new construction projects.

IT Project Coordinator / Field Service Analyst | TEKSystems
From January 2016 to August 2017 • 1 year(s)
Performed project coordination and desktop support functions, including Microsoft 365 Migration Project and EPIC system deployment for Baylor Scott and White Health.

Field Service Engineer | Insight Global
From November 2015 to December 2015 • 0 year(s)
Executed HP Refresh Project for Bank of America, replacing old equipment with new HP equipment and managing asset disposal.

Field Service Technician / IT Support Manager | EPIC Tech LLC
From July 2012 to October 2015 • 3 year(s)
Supported end user gaming terminals via remote access, managed Active Directory, and provided network infrastructure planning and troubleshooting.

IT Director / Project Coordinator | Red Carpet USA Entertainment and Events Inc.
From May 2010 to July 2012 • 2 year(s)
Managed entertainment and events projects, provided social media marketing, website development, and system administration for servers and end user support.

Executive Director / Project Manager | Huntington Learning Center
From April 2007 to August 2010 • 3 year(s)
Managed marketing programs, coordinated computer equipment deployment, server maintenance, and teacher training for learning center operations.

Network Operations Monitor | Verizon Communications Inc.
From July 2005 to February 2007 • 2 year(s)
Monitored external customer networking systems, responded to network outages, and provided trouble ticket tracking for network issues.

Systems Engineer V / Team Leader | Bell Atlantic / Verizon Communications Inc.
From January 1990 to July 2005 • 15 year(s)
Led Desktop Support Team for 1,500 end users, managed server configurations, coordinated migration from MS Exchange to Lotus Notes, and provided technical support.

Programmer | NYNEX
From September 1983 to January 1990 • 7 year(s)
Wrote Cobol production code for Carrier Access Billing Systems and provided end user support for transition from AS 400 to Personal Computer systems.

My Groups

Entrepreneurial Think Tank

Guestbook Comments

	Hello fellow member. First I would like to wish you a blessed day. Secondly, if you get a chance, visit my profile page where you will hopefully find some words of wisdom. While you are there be sure to visit my website where you will be able to view some information that will show you how to start a successful online business by partnering with one of the top companies in the digital product industry. Have a successful and blessed day. Tagged by Ralph White on 01/22/2020

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