Featured Member: Ashley McCollum on HBCU CONNECT!

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Ashley McCollum
Integration Program Manager , Fiserv Inc
Location: POWDER SPRINGS, GA United States
Joined: Jun 1st, 2020

About (request update)

Education (request update)

- College Not Listed - class of 2013

Undergrad Major: Communication

- College Not Listed - class of 2017

Grad Major: Business Administration

Experience

I currently work with Fiserv Inc as Integration Program Manager
I have years of experience working in the Financial Services industry.

Integration Program Manager | Fiserv
From January 2020 to Current • 6 year(s)
Supports IT Service Management leadership by providing recommendations to executives and developing integration/transformation plans. Manages business risks and communication strategies for transformation initiatives.

Business Process Engineer, Consultant | Fiserv
From July 2017 to January 2020 • 3 year(s)
Program Manager for enterprise-wide ITSM continual process improvement initiatives and company-wide rollout of Statuspage client-communications tool. Reviews complex data for trends and provides process improvement recommendations.

Project Manager III | Hewlett Packard Enterprise
From February 2017 to July 2017 • 0 year(s)
Partnered with customers to utilize ITIL/ITSM best practices and served as single IT management focal for infrastructure issues. Managed action plans for Bank of America and The Home Depot for network events and processes.

Area Manager, Service Assurance | AT&T Inc.
From January 2015 to December 2016 • 1 year(s)
Developed high-performing team for managing relationships and operational delivery to large business clients. Managed Service Management College Hire Program and provided coaching and performance management for staff.

Specialist in Project Management | AT&T Inc.
From June 2013 to January 2015 • 2 year(s)
Team lead for Project Management Office, leading training for 50+ team members and cross-functional teams. Implemented $7M project in four months for BVOIP and Ethernet services opening new call center for Veterans.

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Guestbook Comments

	Hello, I hope that all is well with you. If you get a chance please visit please visit my profile where I hope I have given you some words of wisdom, to live by. Also you might want to visit my website for information on how to earn some extra money as an online Virtual Assistant. Tagged by Ralph White on 06/02/2020

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