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Q&A With Venson Proctor

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Venson Proctor
Geek Squad Intake Agent , Best Buy
Location: Monroe, NC United States
Joined: Jun 10th, 2020
About   (request update)
I am a people person with technical skills, training and extensive background at major US Corporations like AT&T, Walmart, Wells Fargo Bank, Microsoft and Geek Squad at Best Buy Stores. My IT experiences accumulated does exceed 26 years.
Current Whereabouts:
Pursuing Microsoft certification training for Azure 900 and Cybersecurity frameworks for major corporations.
Life & Professional Aspirations:
Matriculate from a technician siloed in a cubicle all day to an Information Technology Collaboraton consultant that faciltates businesses needing process and workflow reengineering, configuration, management and deployment of internal applications from development to production. Monitor and drive operating system's updates, patches, security improvement to hardware and software projects and programs..
Education   (request update)
DeVry University class of 1984
Undergrad Major: Computer and Information Science
Claim To Fame:
I made the Dean's list for seven out of eight Trimesters at DeVry in Kansas City, Missouri.
Most Memorable Moment:
Joined my Basic Language Programming professor one Sunday to attend church worshp sevice, eat dinner with his family and harvest honey from his honey bee hive farm located on his personal property. A valuable bond and learning experience for me as a freshman in college.
High School: Waynesville High School in , class of 1981
 
Activities & Accomplishments:
Varsity sprinter, long jump and triple jumper on the Track and Field team. First chair saxaphonist in the high school concert band.
Best Memories:
Marching Band at two junior high schools: Fort Leonard Wood, Missouri, Jr. High band and Hayfield Jr. High bands. Excelled to first chair at Hayfield High School band in Alexandria, Virginia. Finally my HS graduation where my whole family and my Pastor from Franconia, VA took me out for pizza in celebration.
Experience
I currently work with Best Buy as Geek Squad Intake Agent
I have 26 years of experience working in the Information Technology industry.
Geek Squad Consultation Agent | Best Buy
From October 2020 to Current • 6 year(s)
 First point of contact for clients seeking technology solutions, providing positive engagement and building relationships during check-in/check-out process.
App Assure Router | Experis Inc
From October 2018 to July 2020 • 2 year(s)
 Managed inbound requests for application migration assistance from Windows 7 to Windows 10, conducted customer calls and trained new employees.
Front End Cashier and Service Desk | Target
From August 2018 to December 2019 • 1 year(s)
 Customer service and cashier duties at retail location.
Independent contractor | Skyline Car Service, Uber & Lyft
From August 2017 to October 2018 • 1 year(s)
 Transportation services as independent contractor.
Independent contractor | LSG Sky Chef
From April 2017 to July 2017 • 0 year(s)
 Contract work in food service industry.
contractor | People Ready
From March 2017 to April 2017 • 0 year(s)
 Temporary staffing and contract work assignments.
Business Analyst | Apex Systems
From October 2016 to March 2017 • 1 year(s)
 Researched and documented server hardware decommissioning processes, created technical documentation for Wells Fargo Bank.
Computer Programmer / Change Management | Walmart Technology
From June 2011 to October 2016 • 5 year(s)
 Change management and software development for retail inventory systems, operated BMC Remedy tools and supported Agile development projects.
Senior Software Engineer / Programmer | AT&T
From July 1984 to January 2005 • 21 year(s)
 Software development using C++, UNIX, database systems, and team leadership for employee training programs in AT&T Bell Labs organization.
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Guestbook Comments
Welcome, have a blessed and productive day.
Tagged by Ralph White on 12/06/2021  
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