Featured Member: David Thomas on HBCU CONNECT!

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David Thomas
System analysis , Aunt Martha’s Health & Wellness
Location: Universty Park, IL United States
Joined: Aug 20th, 2020

About (request update)

Education (request update)

Texas Southern University class of 2022

Undergrad Major: Management Information Systems

Claim To Fame:

Being legendary

Most Memorable Moment:

Becoming a member of upsilon pi epsilon. On creating a gaming club that was inclusive to the whole student body at my Alma mater (Governors State University)

Experience

I currently work with Aunt Martha’s Health & Wellness as System analysis
I have 10 years of experience working in the Information Technology industry.

Service Desk Analyst II | Aunt Martha's
From February 2018 to Current • 8 year(s)
Assists 800+ health industry professionals with Tier I-II computer and networking issues, manages Active Directory and Office 365 accounts, deploys Windows systems and manages mobile devices.

Helpdesk Technician | Governors State University
From February 2016 to December 2017 • 1 year(s)
Provided technical support for 700+ faculty and staff users for Windows workstations, servers, Mac OS, and peripherals while reducing SLA violations by 60%.

IT Technical Assistant | Joliet Junior College
From December 2013 to September 2015 • 2 year(s)
Assisted 1200+ students with hardware and software issues, set up workstations and deployed images from Windows Server 2012 WDS, reduced workstation setup time by 50%.

System Administrator | Harvey Brooks Center
From May 2015 to May 2015 • 0 year(s)
Clean installed and managed software for Windows operating systems and managed security policies through Microsoft Management Console.

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Guestbook Comments

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