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Q&A With Zakhia Thompson

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Zakhia Thompson
Business Analyst, Nasco
Location: Atlanta, GA
Joined: Sep 9th, 2020
About   (request update)
Website:
https://www.linkedin.com/in/zakhia-thompson/
Education   (request update)
Howard University class of 2017
Undergrad Major:
Experience
I currently work with Nasco as Business Analyst
I have 3 years of experience working in the industry.
Business Analyst/QA Tester | NASCO
From February 2019 to Current • 7 year(s)
 Ensured high level of MembersEdge User Interface quality for Health Insurance Plan clients in an agile environment. Managed over 1000 defects in Jira and reduced client defects by 90%.
Customer Interactions Business Analyst | NICE SYSTEMS - NEXIDIA
From August 2018 to February 2019 • 1 year(s)
 Contributed to client team using call record analysis, query building, and reporting to enable call centers to become more efficient. Built queries based on business requirements and tested thousands of calls.
Business Transformation Consultant | IBM
From June 2017 to June 2018 • 1 year(s)
 Worked as Digital Strategy and iX Consultant in Healthcare and Life Sciences sector. Organized Design Thinking workshops and contributed to client RFP documents.
Student Consultant | AT KEARNEY STUDENT LAB
From January 2017 to April 2017 • 0 year(s)
 Consulted Fortune 500 insurance company to provide insights on data collection of key performance indicators and recommended new data measurements.
Janssen R&D IT Student Intern | JOHNSON & JOHNSON
From June 2016 to August 2016 • 0 year(s)
 Served as Student Intern in research and development IT clinical study team. Investigated eye tracking technologies and assisted with programming speech to text technology app.
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Hello, I hope that all is well with you. If you get a chance please visit please visit my profile where I hope I have given you some words of wisdom, to live by. Also you might want to visit my website for information on how to earn some extra money on Facebook, Twitter and YouTube.
Tagged by Ralph White on 09/10/2020  
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