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Q&A With Kay Shepherd

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Kay Shepherd
Global Talent Acquisition Leader, Deloitte
Location: Atlanta, GA
Joined: Oct 25th, 2022

About (request update)

Education (request update)

Howard University class of 1995

Undergrad Major: Plant Pathology

High School: Newark High School in NEWARK, DE class of 1991

Experience

I currently work with Deloitte as Global Talent Acquisition Leader
I have 24 years of experience working in the Consulting Services industry.

Senior Manager - Global Talent Acquisition Portfolio Leader | Deloitte TouchÃ© Tohmatsu Limited
From December 2022 to Current • 4 year(s)
Responsible for Global Talent Acquisition team of 50 Professionals supporting hiring needs across 44 Countries, leading delivery of core HR programs including recruiting, onboarding, and HRIS system enhancements.

Senior Manager - Global Workforce Planning Portfolio Leader | Deloitte TouchÃ© Tohmatsu Limited
From October 2021 to December 2022 • 1 year(s)
Led workforce planning strategy development and talent acquisition operations, ensuring talent models and recruiting strategy aligned with Deloitte Global goals and objectives.

Director of Treasury | One, Inc
From June 2020 to October 2021 • 1 year(s)
Created long-term e-payment strategies for key clients, designed technical strategies for electronic payment goals, and managed Customer Service and Implementation Teams.

Vice President of Credit Operations | CAN Capital
From January 2015 to March 2020 • 5 year(s)
Reported directly to CEO, responsible for Credit Underwriting, Collections and Customer Service across multi-national teams, led transformation initiatives and outsourcing efforts.

Senior Director of Client Experience | CoreLogic
From January 2012 to December 2015 • 3 year(s)
Led fifty-five employees across six departments supporting B2B products, implemented Agile methodology and fostered cross-functional collaboration to support $200-$250MM revenue plan.

Senior Operations Leader | Assurant
From January 2010 to December 2012 • 2 year(s)
Managed ten managers overseeing 325 Contact Center Professionals in three locations supporting lender placed insurance inquiries and outsourcing solutions.

Assistant Vice President | Bank of America
From January 1994 to December 2008 • 14 year(s)
Developed expertise across credit card and merchant services business lines, advanced to leadership positions in Risk, Credit, Collections, Marketing, HR, and Workforce Planning.

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