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Q&A With Shyterra Davenport

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Shyterra Davenport
Foster Care Social Worker, Martin County Department of Social Services

Location: Williamston, NC United States
Birthday: Feb 2nd
Joined: Apr 28th, 2023
About   (request update)
The compassionate, hard worker with restaurant, administrative assistance, healthcare, and
community support skills. A passionate and motivated psychology graduate seeking to develop
experience with counseling and care for the youth.
Current Whereabouts:
I am a social worker in Martin County. I love reading, writing, and dancing in my free time. I would like to help children better understand themselves.
Life & Professional Aspirations:
I would love to change the world by speaking with people about mental health and how important it is to keep a healthy brain and body. I would also love to look into therapy for the youth, because they will soon be the upcoming adults.
Education   (request update)
Fayetteville State University class of 2022
Undergrad Major: Psychology
Most Memorable Moment:
Completing my classwork and graduating with my bachelors online.
Experience
I currently work with Martin County Department of Social Services as Foster Care Social Worker
I have 4 years of experience working in the Administrative and Support Services industry.
Foster Care Social Worker | Martin County Department of Social Services
From February 2023 to Current • 1 year(s)
Working in this position includes providing protective, investigative, and case management services for children who are at risk for neglect and/or abuse. Employee provides social work services including treatment and immediate response to crisis situations for at-risk children in complex situations. Work involves investigation of alleged neglect and abuse, substantiation of the alleged neglect or abuse as prescribed by federal and state guidelines, providing expert testimony in court hearings, and following up with case management and preventive services for children and families.
Social Worker - IAT (Investigative, Assessment & Treatment) | Edgecombe County Department of Social Services
From November 2022 to February 2023 • 1 year(s)
This is advanced, professional level casework providing protective, investigative, counseling and case management services for children who at risk for neglect and/or abuse. Social work services provide treatment and immediate response to crisis situations for at-risk children in the most complex cases in the departments. Work involves investigation of alleged neglect and abuse, substantiation of the alleged neglect or abuse as prescribed by federal and state guidelines, providing expert testimony in court hearings, and following-up with case management
Administrative Assistant | Medix Staffing Solutions INC
From February 2021 to August 2022 • 1 year(s)
When opening the event, the admin unpacks supplies and organizes the area assigned to them. The station had a computer, a printer, a router, hand sanitizer, masks, gloves, etc. Attendees are verified and checked in using the portal. When closing the event, the equipment is wiped down and put in storage. • Inventory and Stocking • Data Entry • Filing and Scheduling • Directing Visitors and Patients
Customer Retention Agent | Focus Services
From July 2020 to December 2020 • 0 year(s)
Retention is customer care support where the agents are analyzing customer issues with cable, internet, home phone, and mobile. The specialist takes inbound calls from upset and irate customers. Agents must de-escalate by offering bundles and deals to help keep them as a customer. The agents must also try to upsell/ sell products within the customers account. • Professionalism and Communication Skills • Persuasion to bundle with deals and buy mobile phones • Kept notes of customer complaints/ refunds/ transactions • Data Entry and management for customer accounts
Environmental Service Aide | Martin General Hospital
From November 2019 to July 2020 • 1 year(s)
The service aides are assigned to different areas and use different chemicals to help keep cleanliness within the hospital. When patients are discharged, the rooms are wiped and striped down for the next patient. The aides must sweep/mop, change trash/linen, and clean bathrooms. The aide also cleans biohazard areas where they suit up for their safety and protection. • Housekeeping - cleaning and maintaining areas • Biohazard and Sanitary Materials • Reporting to areas when called over walkie-talkie
Customer Service Representative | Friendly Check Cashing
From May 2019 to September 2019 • 0 year(s)
The customer service representative is held accountable for check cashing, money orders, Western Union, Green Dot, lottery transactions, etc. • Processing and Managing customer accounts for utility bill payments • Operated a cash drawer and locked cash safe (inventory) • Performed data entry for customer information • Worked Lottery machine / IT support for minor computer issues
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Guestbook Comments
A very warm welcome to you. It is lovely to have you among us. May you have a blessed, constructive and prosperous day. Stay strong. If you are interested, you can visit my profile and click on the link to my website and view a free webinar that will show you how to start an online business.
Tagged by Ralph White on 04/30/2023  
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