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Q&A With Sajith Abubakar

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Sajith Abubakar
Quality Analyst, Majorel Ghana
Location: New Bortianor, TX Ghana
Joined: Jul 26th, 2023
About   (request update)
Customer Service, Content Analyst, Quality Analyst. Analysis & Attention to detail, Solutions Orientated, Organisation & Planning. HTML | SQL |Office Suite | Javascript | Microsoft Visual Basic | Chrome OS
Education   (request update)
Kalamazoo Col class of 2017
Undergrad Major: Computer and Information Science
Experience
I currently work with Majorel Ghana as Quality Analyst
I have 8 years of experience working in the Advertising/Marketing/Public Relations industry.
Quality Analyst | Majorel Ghana
From July 2022 to Current • 4 year(s)
 Detail-oriented professional with proven success in delivering effective support in administration and maintenance of ServiceNow platform. Skilled in automating, improving, and streamlining technology service functions to enhance operational efficiency. Instrumental in collecting, accumulating, and analysing complex data to recommend improvements in existing systems. Demonstrated background in providing top-notch customer service with a strong emphasis on ensuring client satisfaction. Articulate communicator with strong interpersonal, multitasking, pressure handling skills and attention to detail.
Content Analyst | Majorel Ghana
From January 2022 to June 2022 • 0 year(s)
 Assess and interpret data including advertising copy, web content, translations, product description, and print media. Suggestion of suitable headers to adverts in print media, data translation, or advertising.
ADSL Customer Service Associate | Vodafone Ghana Limited
From August 2017 to July 2021 • 4 year(s)
 Responded to client queries over phone and emails in a professional manner. Examined and resolved complex customer problems by executing high-impact systems and processes. Provided comprehensive training and guidance to enhance knowledge and skillsets of new staff. Deployed business development plans to sell company’s products. Cancelled services and processed refunds as needed.
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Tagged by Ralph White on 02/19/2025  
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