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Q&A With Layla Washington

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Layla Washington
IT Customer Care Specialist, Apple
Location: Washington, DC United States
Joined: Oct 20th, 2023
About   (request update)
Education   (request update)
Howard University class of 2025
Undergrad Major: Criminology
Experience
I currently work with Apple as IT Customer Care Specialist
I have years of experience working in the Computers, Software industry.
AI Data Quality Analyst | Handshake
From September 2025 to Current • 1 year(s)
 Evaluate AI-generated images for accuracy and alignment with user text prompts, assess visual quality and provide structured feedback for model training.
Support College Program Advisor | Apple
From June 2022 to Current • 4 year(s)
 Help users access shared drives across multiple devices, troubleshoot data access problems, and set up hardware and software while diagnosing connectivity issues.
CEO's Executive Assistant | Tangé Wellness
From March 2025 to August 2025 • 0 year(s)
 Manage CEO's calendar and appointments, monitor emails and draft responses, assist with research and document preparation for wellness initiatives.
Reading Partners DC Program Coordinator | Americorps
From August 2024 to July 2025 • 1 year(s)
 Manage logistics of literacy programs, recruit and train volunteers, track student progress and analyze data to inform improvements.
Leadership Intern | HU I-Lead Internship
From October 2023 to April 2024 • 1 year(s)
 Participate in leadership seminars and conduct research on the school to prison DC pipeline receiving data from local high school students.
Entrepreneur Intern | MLK Jr. The Dream in Me Program
From June 2022 to April 2023 • 1 year(s)
 Worked with mentor to create plan for resolving America's hunger issues and created presentations to receive funding for 'Hay Dayz' project.
Researcher | HU I-Rise STEM Internship
From November 2021 to March 2023 • 2 year(s)
 Conducted research on correlation between poverty rates in Washington DC pre and post Covid-19 pandemic, presented findings at national conferences.
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