Featured Member: Whitley Hughes on HBCU CONNECT!

Q&A With Whitley Hughes

Whitley Hughes
Process Engineer , Anthem Inc
Location: Louisville, KY United States
Joined: Dec 2nd, 2023

About (request update)

Education (request update)

- College Not Listed - class of 2014

Undergrad Major: Computer and Information Science

- College Not Listed - class of 2014

Grad Major: Computer and Information Science

Experience

I currently work with Anthem Inc as Process Engineer
I have years of experience working in the Engineering industry.

Medical Management Specialist | Anthem
From January 2020 to Current • 6 year(s)
Gathers clinical information regarding cases and determines appropriate referral areas, maintains tracking databases, and acts as liaison between departments.

Grievance and Appeals Specialist | Humana
From June 2015 to December 2019 • 4 year(s)
Conducted investigations and reviewed customer grievances and appeals involving service provision and benefit coverage issues, made decisions on administrative appeals.

Help Desk Technician | CompuCom
From March 2014 to June 2015 • 1 year(s)
Performed desktop software configuration and testing, provided IT support, and interfaced with vendors to resolve desktop management issues.

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