Lean Six Sigma Greenbelt certified Sr. Operations Manager with a demonstrated history of delivering exceptional results and building strong teams in the supply chain industry. Skilled in DMAIC, Continuous Improvement problem-solving, Operations Management, Production Management, Operational Planning, and Management.
SR. MANAGER, BUSINESS PERFORMANCE IMPROVEMENT – SUPPLY CHAIN OPERATIONS|
Protiviti
From June 2022 to Current • 4 year(s)
➢ Lead and supervise a team of 8 consultants and managers to deliver high-quality, value-added services to
clients and manage client AR totaling upward $10M
➢ Review and revamp existing processes and reporting to increase efficiency and accuracy including utilizing
automations
➢ Contribute to consulting of various project proposals and sales, planning and execution, support project
revenue management, team logistics and growth
➢ Drive strategic initiatives and offer recommendations to leadership in developing, implementing, and
evaluating new or modified operating policies, practices, and procedures within the specified functional
area of focus
➢ Review and assess segregation of duties and role design to identify conflicting user roles, security issues
and potential risks, and establish mitigating protocols
➢ Diagnose operational and system-wide deficiencies, strategize pain point alleviation, and help develop
future state solution design
➢ Implement and codesign dashboards with Power Bi meeting client needs and through requirement
gathering and discovery
SENIOR OPERATIONS MANAGER, WAREHOUSING & LOGISTICS|
PepsiCo
From December 2020 to June 2022 • 2 year(s)
Ø Oversaw the implementation of all warehouse operations, including logistics, scheduling systems, delivery, and transportation, loading dock activity, food storage and security, warehouse temperature control, pest control, emergency action plans, and closing procedures.
Ø Developed and implemented warehouse operations technical system improvements by leading and coaching continuous improvement projects as assigned and by analyzing process workflow.
Ø Executed end to end technical project management including project roll-out, test automation, help-desk self-service application, and developing monitoring tools.
Ø Developed technical roadmaps to deliver strategic deliverables that align to short and long-term business goals.
Ø Ended 2021 ranked #7 in the top 10 compared prior year at #42 ranking in the national M&W performance rankings.
Ø Streamlined loading operations during peak times to improve loadout performance and reduce carrier detention fees. In 2021, the site achieved a 57.3% cost index from prior year and reduced detention fees by over $54,000 compared 2020 levels.
Ø Guaranteed and executed smooth on time delivery of product for the Sales organization achieving an increase sale picking volume: 115% index to compared to the prior year and a summer peak capacity: 130% index to prior year.
Guaranteed and executed smooth on time delivery of product for the Sales organization achieving an increase sale picking volume: 115% index to compared to the prior year and a summer peak capacity: 130% index to prior year.
REGIONAL TECHNICAL ENGINEER|
PepsiCo
From October 2018 to December 2020 • 2 year(s)
➢ Defined organizational performance metrics, established measurement processes, directed the performance data collection and reporting processes, and collaborated with the IT Reporting team to analyze data and improve IT and technical performance results
➢ Led and supported 10 Plant Directors and trained and facilitated AM and PM Pillar ownership (TPM Support) – Regional capital budget: $2.7M across 10 plants and 34 production lines
➢ Developed partnerships with plant leadership and drove regional goals on priority line TE/RE delivery, resulting in 11% regional improvement from 2019 to 2020
➢ Served as Quality SME for entire region. Led process to assess and identify quality department gaps, culminating in successfully closing gaps and preventing food safety risks
SENIOR OPERATIONS MANAGER, MAUFACTURING |
PepsiCo
From April 2016 to October 2018 • 2 year(s)
➢ Managed 12 salaried employees, plus a team of 3 Raw Material Coordinators which included training, performance evaluation, and review - responsible for all day-to- day functions of plants production operations in a 24/7 43 million cases/yr. facility
➢ Oversaw the Plants Profit and Loss (P&L) direct and indirect controllable costs which met overall cost index target for two Cost Centers CC100 and CC170 production, maintenance, quality control, and utilities on a $25 Million Budget
➢ Drove overall Supply Chain capabilities by managing plant wide technical implementation of TPM, True Efficiency and team development with specific emphasis on the AM Pillar
➢ Conducted industry performance benchmarking study and established corporate IT Service Level Agreements
PRODUCTION & MAINTENANCE ENGINEERING MANAGER|
PepsiCo
From March 2015 to April 2016 • 1 year(s)
➢ Coached supervisors to achieve performance standards with regards to safety, line utilization and quality, building capability of sanitation and quality technician teams through training and engagement
➢ Appointed as Technical Processing Lead for 7 processing operators; ensured proper team member training, safe operations and regulatory compliance, shift crewing, and responsibility for product quality management and line reliability/efficiency
➢ IT Project Delivery: Transformed PepsiCo master data management from grass roots disparate systems to Enterprise SAP solution by leading a team of 18 to deliver enterprise data solutions
➢ Managed the Plants Profit and Loss (P&L) direct and indirect controllable costs to meet overall cost index target for production, maintenance, quality control, utilities, and capital improvement plans
PROCESS IMPROVEMENT ENGINEER|
PepsiCo
From July 2013 to March 2015 • 2 year(s)
➢ Applied engineering and TPM Early Management and AM principles to analyze, plan, and execute assigned technical projects, cost studies, and tests to achieve targeted objectives
➢ Analyzed, identified, recommended, and implemented methods to reduce waste, inefficiencies, non-value- added activities, and drive TE to 85%
➢ Improved DNCs and yields on BTL1 & BTL2 for total savings of $62K annually
➢ Improved Bag-in-a-Box syrup yields by eliminating variation in changeover process for a total savings of
$57K annually
PRODUCTION SUPERVISOR – LEAN SIX SIGMA KAIZEN LEADER|
PepsiCo
From September 2011 to July 2013 • 2 year(s)
➢ Promoted to Shift Supervisor of 5 production lines – led union frontline operations team and managed payroll system
➢ Applied knowledge of processes, equipment, and system capability to set challenging individual and facility standards within a 25 million cases/yr. plant
➢ Developed centerline, clean and inspection checklists for all the plant line PAI palletizer resulting in minor stop reduction
➢ Successfully completed 2 Kaizen Lean Six Sigma projects around diet products yield reductions for total savings of $115K annually
It's my pleasure to have you join, us as a new or
seasoned member. May you have an amazing,
blessed and marvelous day
Tagged by
Ralph White on 01/28/2024
