Featured Member: Alisa Brown on HBCU CONNECT!

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Q&A With Alisa Brown

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Alisa Brown
Cashier, Home Depot
Location: Palm Bay, FL
Joined: Jul 31st, 2024

About (request update)

My journey in customer service began at Defy, ensuring patron safety and excelling as a cashier selling memberships. This role honed my problem-solving and communication skills. At Home Depot, I thrived as a cashier, assisting customers and navigating inventory, enhancing my adaptability and customer service expertise.

Volunteering through my church, I found joy in reading to children, distributing goods, cooking meals, donating essentials, and praying for individuals. These experiences taught me empathy, patience, and the importance of community involvement. Both my job and volunteer work have instilled in me a deep commitment to excellence in serving others.

Current Whereabouts:

Photography has been something I have been involved with since the age of around 10 or 12. I was first introduced to a camera at church by one of the people in the media department and from then on I was able to become lead photographer at my church. I love the opportunity to be able to capture the moment of someone praising God and my pastor preaching the word of God. Not only that be church events or even a private family gathering. I do, in the near future, plan to continue this work with more than just church events and services but also with this amazing world we live in.

Life & Professional Aspirations:

My name is Alisa Brown, and I am an 18-year-old woman of God. My faith has always been a cornerstone in my life, guiding my actions, decisions, and aspirations. I believe in the power of kindness, compassion, and community, values that were instilled in me through my active involvement in my church. From a young age, I found immense joy in helping others. Whether it was reading to children, distributing canned goods, cooking meals, donating clothes and shoes, or praying for individuals in need, my heart has always been set on making a positive impact. These experiences taught me the importance of gratitude and gave me a profound sense of purpose. Despite facing challenges such as moving away from my beloved community and dealing with harsh depression in the past, I have remained resilient. My struggles have made me stronger and more determined to succeed. They have also deepened my empathy for others, especially those who feel lost or without support. I am now embarking on an exciting new chapter as I start my first year in college. I am focused on pursuing my dreams of becoming an OB-GYN, driven by my passion for women's health. I aspire to provide compassionate care to women throughout their lives, and I am dedicated to making a positive impact in the field of medicine. I am grateful for the experiences that have shaped me and the people who have supported me along the way. With faith as my foundation, I am ready to embrace the future with hope and determination.

Education (request update)

Alabama State University class of 2028

Undergrad Major: Health Information Management

Alabama State University class of 2028

Grad Major: Health Information Management

Experience

I currently work with Home Depot as Cashier
I have 3 years of experience working in the Retail/Wholesale industry.

Cashier | Home Depot
From January 2024 to July 2024 • 0 year(s)
-Followed company security procedures for handling large sums of money. -Provided excellent customer service while promoting loyalty programs to increase sales potential. -Conducted price checks for special orders or discounts as requested by customers. -Greeted customers and answered any questions they had about the store's products and services. -Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. -Maintained cleanliness of checkout area including countertops, registers, windowsills and floors. -Accepted cash and credit card payments, issued receipts and provided change. -Operated cash register or POS system to receive payment by cash, check and credit card. -Worked closely with front-end staff to assist customers.

Cashier | Defy
From May 2022 to December 2023 • 1 year(s)
-Followed company security procedures for handling large sums of money. -Assisted customers over the phone regarding store operations, product information and order placement. -Balanced daily transactions on a computerized point-of-sale system. -Organized promotional displays or arrange merchandise on counters or tables to promote sales. -Provided excellent customer service while promoting loyalty programs to increase sales potential.

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