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Q&A With Marquez Perry

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Marquez Perry
Shift Manager, Dominos
Location: WASHINGTON, DC United States
Joined: Oct 22nd, 2024
About   (request update)
Freshman computer science major at Howard University
Website:
http://www.linkedin.com/in/marquezperrydaves
Education   (request update)
Howard University class of 2028
Undergrad Major: Computer Software Engineering
Claim To Fame:
Drew Hall Step Team
Experience
I currently work with Dominos as Shift Manager
I have 1 years of experience working in the Computers, Software industry.
Shift Manager | Dominos
From April 2024 to June 2025 • 1 year(s)
 Trained new team members with onboarding by providing step-by-step guidance on daily tasks and company policies, ensuring quick adaptation and contribution to team goals. Supervised a team of up to 8 employees per shift, ensuring 100% compliance with food safety protocols and company service standards, and contributed to an overall improvement in customer satisfaction scores over a four-month period. Resolved high-priority customer complaints during peak hours, leading to a 25% decrease in refund requests over a three-month period while maintaining customer satisfaction and adherence to brand standards.
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