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Q&A With Tiana Barnwell

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Tiana Barnwell
Operations Strategy & Implementation Consultant, Southwest Airlines
Location: Dallas, TX United States
Joined: Apr 1st, 2025
About   (request update)
Education   (request update)
Spelman College class of 2019
Undergrad Major: Political Science
Campus Organization:
Southwest Airlines
- College Not Listed - class of 0
Grad Major:
Experience
I currently work with Southwest Airlines as Operations Strategy & Implementation Consultant
I have 5 years of experience working in the Consulting Services industry.
Operations Strategy & Implementation Consultant | Southwest Airlines
From June 2022 to Current • 4 year(s)
 Owned end-to-end delivery of enterprise operations initiatives, led RDS replacement program, drove funding approval and executive alignment
Operations Strategy & Implementation Consultant | Southwest Airlines
From June 2022 to Current • 4 year(s)
 Owned end-to-end delivery of enterprise operations initiatives, leading strategy, execution, and executive alignment across technical and operational organizations. Served as primary owner of the Remote Data Station replacement program. Led IOSA registry renewal readiness coordinating nine operational departments.
Operations Strategy & Implementation Consultant | Southwest Airlines
From June 2022 to Current • 4 year(s)
 Owned end-to-end delivery of enterprise operations initiatives, leading strategy, execution, and executive alignment across technical and operational organizations. Served as primary owner of the Remote Data Station (RDS) replacement program, leading vendor RFPs and selection and coordinating implementation across Technology, Avionics, and Technical Operations. Led the IOSA registry renewal readiness, coordinating nine operational departments to prepare for comprehensive enterprise safety audit.
Consultant | Guidehouse
From December 2020 to March 2022 • 2 year(s)
 Led workstreams within large-scale transformation engagements, facilitated process mapping and future-state design sessions
Consultant | Guidehouse
From December 2020 to March 2022 • 2 year(s)
 Led workstreams within large-scale transformation engagements, managing timelines, deliverables, and stakeholder expectations across client teams. Facilitated process mapping and future-state design sessions to improve operational efficiency.
Consultant | Guidehouse
From December 2020 to March 2022 • 2 year(s)
 Led workstreams within large-scale transformation engagements, managing timelines, deliverables, and stakeholder expectations across client teams. Facilitated process mapping and future-state design sessions to improve operational efficiency and clarify ownership across functions. Partnered with change and operations leaders to support organizational restructuring efforts.
Analyst, Investment Banking Finance and Control | Goldman Sachs
From July 2019 to December 2020 • 1 year(s)
 Oversaw consolidation of statutory accounts, monitored allocation of $500 million in funds, managed portfolio of 200+ advising projects
Senior Analyst, Marcus Lending Product Strategy & Customer Experience | Goldman Sachs
From July 2019 to December 2020 • 1 year(s)
 Supported product strategy and customer experience initiatives, launched marketing campaigns that drove 20% increase in customer satisfaction
Senior Analyst | Goldman Sachs
From July 2019 to December 2020 • 1 year(s)
 Supported product strategy and customer experience initiatives through performance analysis, market research, and cross-functional collaboration. Launched targeted marketing campaigns that drove a 20% increase in customer satisfaction and boosted Auto Pay enrollments by 25%.
Senior Analyst, Marcus Lending Product Strategy & Customer Experience | Goldman Sachs
From July 2019 to December 2020 • 1 year(s)
 Supported product strategy and customer experience initiatives through performance analysis, market research, and cross-functional collaboration. Launched targeted marketing campaigns that drove a 20% increase in customer satisfaction and boosted Auto Pay enrollments by 25%.
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Tagged by Ralph White on 02/26/2026  
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