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Q&A With Caroline Njenga

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Caroline Njenga
PhD Computer Science Student, Bowie State University - PhD Computer Science Student
Location: Rockville, MD United States
Joined: Apr 3rd, 2025
About   (request update)
Education   (request update)
- College Not Listed - class of 2008
Undergrad Major: Information Technology
- College Not Listed - class of 2011
Grad Major: Computer Systems Analysis
Experience
I currently work with Bowie State University - PhD Computer Science Student as PhD Computer Science Student
I have years of experience working in the Information Technology industry.
IT Engineer – Change Management Coordinator | West Indian Ocean Cable Company (WIOCC)
From November 2019 to November 2024 • 5 year(s)
 Developed enterprise IT change solutions and business process reviews ensuring compliant and audit-ready deployments. Led requirements gathering and validation sessions for system enhancements.
IT Engineer – Information Systems | United Nations Office on Drugs and Crime (UNODC)
From July 2017 to August 2018 • 1 year(s)
 Automated workflows reducing incident resolution time by 75%. Partnered with global IT teams to align systems requirements.
Management Information System Intern – Nuclear Security & Emergency Centre | International Atomic Energy Agency (IAEA)
From July 2016 to June 2017 • 1 year(s)
 Developed compliance dashboards and reporting systems used by 177 member states. Enhanced IT tools to support audit readiness and accountability.
Adjunct Faculty (Information Technology) | University of Nairobi
From January 2016 to June 2016 • 0 year(s)
 Taught and developed Computer Science course materials (Java Programming, C++, CSS, Artificial Intelligence, Distributed databases), assessed student performance, and supported academic administration using digital learning tools.
Data Analyst | Management Sciences for Health (MSH)
From July 2008 to December 2009 • 1 year(s)
 Managed and automated data systems to meet USAID reporting standards, improving data accuracy and operational efficiency.
Early Career Roles | Equity Bank Limited & UN-HABITAT
From January 2006 to December 2008 • 2 year(s)
 Provided technical and administrative IT support in systems management, data coordination, and process documentation.
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