Featured Member: Wilfredo Viruet on HBCU CONNECT!

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Wilfredo Viruet
Professional Dirver, Uber
Location: LANCASTER, SC United States
Joined: Apr 20th, 2025

About (request update)

Industry-certified IT and data professional with valuable experience transforming raw data into actionable insights in support of strategic decision-making. Combines data science, dimensional analysis, and proficiency in SQL, Python, and Tableau to procure data driven insights and visualizations in alignment with organizational objectives and business outcomes. Results-driven professional providing levity and perspective to solve complex challeng

Website:

https://www.linkedin.com/in/willvinsights/

Education (request update)

Fayetteville State University class of 2018

Undergrad Major: Biology

Experience

I currently work with Uber as Professional Dirver
I have 7 years of experience working in the Information Technology industry.

Professional Driver | Gig Economy (Uber, Lyft, DoorDash)
From February 2023 to Current • 3 year(s)
• Utilized entrepreneurial mindset and data analysis to identify timing and location trends and run cost-benefit analysis to maximize profitability of service. • Safely delivered over 1,000 passengers. • Maintained a 5-star rating through professional high-quality conversations with customers. • Resolved any delays or incorrect orders through courteous communication with clients and businesses.

Insurance Agent | Liberty Mutual Insurance
From January 2020 to February 2023 • 3 year(s)
• Managed a large portfolio of client’s sensitive data, ensuring accuracy and regulatory compliance through meticulous record-keeping and auditory data reviews. • Identified opportunities for revenue margin through policy reviews and coverage options in alignment with annualized sales targets. • Provided data-driven recommendations to clients, improving satisfaction by offering tailored policy options based on client needs. • Conducted regular policy checks to ensure accuracy and compliance with internal standards and external regulations.

Guest Services Coordinator | Courtyard By Marriot
From December 2018 to November 2019 • 1 year(s)
• Reviewed and analyzed customer data, resolving billing discrepancies and reconciling statements to ensure accurate customer accounts. • Facilitated staff training to improve service delivery levels and establish personalized protocols to deepen and promote brand evangelism. • Administratively managed logistical time-keeping schedules for shift rotations and even planning to ensure adequate coordination supporting sustained daily operations.

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