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Q&A With Trinity Bryant

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Trinity Bryant
Customer Service Advocate, Bluecross Blueshield of South Carolina
Location: Columbia, SC United States
Joined: Apr 29th, 2025
About   (request update)
Education   (request update)
Elizabeth City State University class of 2023
Undergrad Major: Criminal Justice
Experience
I currently work with Bluecross Blueshield of South Carolina as Customer Service Advocate
I have 2 years of experience working in the industry.
Customer Service Advocate I | Blue Cross of Blue Shield
From January 2024 to Current • 2 year(s)
 Performs administrative and clerical duties for provider services, manages member eligibility and claims processing, and delivers high-quality customer service while maintaining confidential information.
Customer Service Representative | U-Haul
From November 2023 to January 2024 • 1 year(s)
 Assisted customers with rental inquiries and equipment education, utilized internal systems for record management and processed transactions while ensuring legal compliance.
Team Lead | Kairos Mediterranean
From May 2022 to August 2022 • 0 year(s)
 Provided customer assistance, maintained company protocols and clean environment, and ensured task completion of teammates while driving sales.
Program Aid/Specialist | Boys & Girls Club
From October 2021 to February 2022 • 1 year(s)
 Assisted with administrative tasks and record management, engaged with youth through mentorship and activities, and corresponded with parents about program policies.
Online Grocery Pickup Associate | Walmart
From April 2020 to September 2020 • 0 year(s)
 Picked and packed customer orders from store shelves, inspected items for quality standards, and monitored inventory while reporting discrepancies.
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