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Q&A With Ciara Carver

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Ciara Carver
Patient Care Advocate, Bayview Physicians Group - Urgent Care
Location: Newark, NJ United States
Joined: May 26th, 2025
About   (request update)
Education   (request update)
Norfolk State University class of 2025
Undergrad Major: Biology
Campus Organization:
Bayview Physicians Group - Urgent Care
Experience
I currently work with Bayview Physicians Group - Urgent Care as Patient Care Advocate
I have 3 years of experience working in the Other industry.
Patient Care Advocate | Bayview Physicians Group - Urgent Care
From June 2024 to May 2025 • 1 year(s)
 Partnered with physicians, nurses, and billing teams to improve patient experience and operational flow, reducing reimbursement delays by 5% through coordinated follow-ups and streamlined communication. Performed attendance audits and analyzed visit patterns to calculate patient-to-staff ratios, informing staffing recommendations that reduced patient wait times by 15%. Routed time-sensitive documentation and provider messages through eClinicalWorks to ensure accurate, compliant, and timely clinical communications across departments. Collected and documented patient histories and chief complaints using precise medical terminology.
Research Assistant | Norfolk State University
From May 2022 to May 2025 • 3 year(s)
 Conducted community-relevant research on microplastics as an environmental driver of health, connecting results to public health and consumer well-being implications. Presented research outcomes at annual symposium poster sessions (50+ attendees), translating complex scientific data into clear, audience-appropriate insights. Partnered with the Principal Investigator to support study execution, including research coordination, documentation, and timely completion of project deliverables. Collaborated with cross-functional teams to align on objectives, timelines, and deliverables.
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