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Q&A With Cierra Washington

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Cierra Washington
Cashier, Walmart
Location: Ruston, LA United States
Joined: Jul 2nd, 2025
About   (request update)
Education   (request update)
Grambling State University class of 2025
Undergrad Major: Criminal Justice
Campus Organization:
Sigma Gamma Rho
Experience
I currently work with Walmart as Cashier
I have 2 years of experience working in the Customer Service and Call Center industry.
Cashier | Walmart
From May 2023 to Current • 3 year(s)
 Delivered friendly, efficient service, achieving a 98% customer satisfaction rate. Reduced errors by 20%, improved satisfaction, and managed cash flow with accurate transactions. Exceeded expectations by resolving inquiries, increasing satisfaction by 20%, and ensuring 95% product location success. Improved cleanliness and organization, boosting productivity by 15% and enhancing safety. Utilized active listening & conflict resolution skills to manage returns, exchanges, & inquiries with a 50% increase in processed transactions.
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