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Q&A With Sydney Jasper

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Sydney Jasper
Customer Experience Leader, The RealReal
Location: Houston, TX United States
Joined: Jul 10th, 2025
About   (request update)
Education   (request update)
Florida A&M University class of 2020
Undergrad Major: Public Relations
Campus Organization:
Alpha Kappa Alpha
Experience
I currently work with The RealReal as Customer Experience Leader
I have 1 years of experience working in the Sales industry.
Customer Experience Leader | The RealReal
From December 2024 to Current • 2 year(s)
 Lead daily front-of-house operations, ensuring luxury-level service in a fast-paced resale environment. • Manage appointments, client relations, and showroom presentation. • Support high-value consignor experiences and resolve escalated customer concerns. • Use Salesforce and internal platforms for CRM and workflow coordination.
Customer Experience Manager (Interim) | The RealReal
From February 2024 to May 2024 • 0 year(s)
 Oversaw a team of stylists and specialists in a luxury consignment store. • Elevated the client journey with a focus on white-glove service. • Managed back-end processes including inventory, shipping, and sales reporting. • Trained and coached new hires while upholding daily KPIs.
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