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Q&A With Makayla Smith

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Makayla Smith
Customer service , Heb
Location: Dallas, TX
Joined: Jul 22nd, 2025
About   (request update)
Education   (request update)
Texas Southern University class of 2026
Undergrad Major: Business Information Systems
Most Memorable Moment:
One of my most memorable moments at Texas Southern University has been becoming a Young Life member and stepping into a leadership role. Joining the group helped me grow spiritually and get closer to God. It’s been powerful leading younger students and being a positive influence in their lives. Helping guide them and watching their growth has not only impacted them — it’s also changed me for the better. Being a part of something bigger than myself will always be one of the highlights of my college experience.
Experience
I currently work with Heb as Customer service
I have years of experience working in the Other industry.
CEO | Hair Studio
From January 2023 to Current • 3 year(s)
 Lead daily operations, manage client relationships and oversee studio staff while developing business strategies to attract and retain customers.
Customer Service Support Center | H-E-B
From January 2022 to January 2025 • 3 year(s)
 Provide customer service support by handling inquiries, resolving issues, and collaborating with team members to improve service quality in fast-paced environments.
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