Featured Member: Makachi Ngobili on HBCU CONNECT!

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Q&A With Makachi Ngobili

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Makachi Ngobili
Enrollment Specialist , Kaiser Permanente
Location: Bowie, MD United States
Joined: Aug 1st, 2025

About (request update)

Experience

I currently work with Kaiser Permanente as Enrollment Specialist
I have years of experience working in the Information Technology industry.

Enrollment Specialist | Kaiser Permanente
From September 2024 to Current • 2 year(s)
Led onboarding and enrollment process for 150+ members using data-driven strategies. Collaborated cross-functionally to streamline workflows, improving efficiency by 17%.

Digital Marketing Manager | ByteDance - Tiktok
From January 2020 to Current • 6 year(s)
Produced 50+ viral multimedia content pieces, boosting engagement by 30% and growing followers by 15%. Oversaw campaigns reaching 500k+ people and orchestrated influencer partnerships.

Supply Chain and Logistics Intern | WMATA
From June 2023 to December 2023 • 0 year(s)
Evaluated and reengineered supply chain processes to identify operational risks. Partnered with logistics and procurement teams to design Power BI dashboards, increasing reporting efficiency by 25%.

Behavioral Health Digital Marketing Administrative Assistant | ASDO
From September 2020 to August 2022 • 2 year(s)
Led marketing initiatives to redesign website layout using Figma, improving user experience by 25%. Drove end-to-end social media campaigns across 4 platforms.

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