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Q&A With Kiara Criss

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Kiara Criss
WFH Customer service, Foundever

Location: Tallahassee , FL
Joined: Aug 27th, 2025
About   (request update)
Education   (request update)
Florida A&M University class of 2027
Undergrad Major: Pre-Veterinary Medicine
Most Memorable Moment:
Dyeing my roommates hair the first week we all met.
Experience
I currently work with Foundever as WFH Customer service
I have years of experience working in the Agriculture, Forestry, & Fishing industry.
Remote Customer Service Rep | Foundever-Texas
From April 2025 to Current • 1 year(s)
Work as third party customer service rep for over 800 Credit unions, redirecting calls and answering member inquiries in a scripted role.
Animal boarding | Rover
From June 2024 to June 2025 • 1 year(s)
Care for animals daily including walks, feeding and providing water to animals under care.
Insurance Customer Service Representative (WFH) | TTEC
From September 2023 to March 2024 • 1 year(s)
Handle inbound calls with professionalism, navigate multiple screens, apply insurance policies, and assist with client enrollment.
Food Delivery Driver | DoorDash & GrubHub
From October 2022 to September 2023 • 1 year(s)
Food delivery driver.
Wfh Customer Service Representative | TTEC
From June 2022 to October 2022 • 0 year(s)
Active listening for effective communication, handle insurance-related customer service calls.
Customer Service Representative (WFH) | Sykes Work from Home
From February 2022 to June 2022 • 0 year(s)
Active listening, insurance coverage knowledge, receive outbound and inbound calls using dual monitor setup.
Pricing signage | Lowe's
From October 2018 to July 2021 • 3 year(s)
Typing, sorting and removing old prices.
Internet Fulfillment Associate | Lowe's Home Improvement
From October 2018 to July 2021 • 3 year(s)
Personal shopper for online orders, maneuver through multiple applications, update customers and provide product knowledge.
Cashier/Sales Associate | Biglots
From March 2017 to October 2018 • 1 year(s)
Cleaning, answer phone calls, restock items, dispense change, communications, and assist customers.
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