Featured Member: Naliah Frazier on HBCU CONNECT!

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Q&A With Naliah Frazier

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Naliah Frazier
Healthcare Referral Coordinator, SouthLight Healthcare
Location: Raleigh, NC United States
Joined: Sep 30th, 2025

About (request update)

I have over seven years of experience in healthcare and science, including patient support, clinical research, Biopharma and advocacy. In my recent roles, I�ve helped patients navigate care, coordinated with providers, and ensured that referrals and follow-up appointments were completed. I�m passionate about improving access to care, especially for vulnerable populations, and I�m excited about joining a team, that allows me to combine my skills in patient advocacy, care coordination, and healthcare systems to directly support patients in getting the services they need.

Life & Professional Aspirations:

I am passionate about patient advocacy and dedicated to supporting underserved patients, elderly patients, caregivers, and healthcare navigators in navigating the often-complex healthcare system. My goal is to ensure patients� voices are heard, their needs are met, and healthcare services are equitable and accessible.

Education (request update)

North Carolina Central University class of 2026

Undergrad Major: Health Administration

Experience

I currently work with SouthLight Healthcare as Healthcare Referral Coordinator
I have years of experience working in the Healthcare, Other industry.

Caregiver | Comfort Keepers
From June 2025 to Current • 1 year(s)
Provide personalized in-home patient care including ADLs, patient advocacy, appointment scheduling, and HIPAA-compliant documentation.

Independent Career & Health Resource Consultant | Self-Employed
From August 2024 to Current • 2 year(s)
Guide clients in navigating healthcare systems and provide career consulting with 85% referral success rate.

Assistant Biologist | Grifols Therapeutics LLC
From May 2021 to August 2024 • 3 year(s)
Managed compliance documentation in SAP/MODA, analyzed environmental/manufacturing data, and supported regulatory filings aligned with FDA/GMP standards.

Genomic Molecular Technician | Mako Medical
From October 2020 to May 2021 • 1 year(s)
Processed high-volume patient diagnostic samples ensuring biosafety and regulatory compliance, prepared diagnostic reports.

Front Desk Coordinator | Triangle Acupuncture Clinic
From February 2020 to October 2020 • 0 year(s)
Managed patient scheduling and intake using EHR systems, verified insurance, processed billing, and designed patient engagement materials.

Leasing & Marketing Assistant | The Preiss Company
From July 2017 to January 2020 • 3 year(s)
Oversaw administrative operations including scheduling and vendor coordination, managed website content and analytics to improve client engagement.

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