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Q&A With Ashante Jenkins

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Ashante Jenkins
Healthcare and Life Science SME , Insight Global
Location: Plano, TX United States
Joined: Oct 16th, 2025
About   (request update)
Education   (request update)
University of Phoenix class of 2011
Undergrad Major: Business Administration
Experience
I currently work with Insight Global as Healthcare and Life Science SME
I have years of experience working in the Information Technology industry.
Healthcare and Life Sciences SME Consultant (Contract) | Insight Global / Microsoft
From June 2025 to October 2025 • 0 year(s)
 Served as healthcare domain SME for Microsoft's Copilot and Agentic Tools initiatives, validating datasets and leading QA evaluation of AI agent responses for HIPAA compliance.
Healthcare Consultant (Provider Relations) | Blue Cross Blue Shield of Texas
From August 2021 to January 2025 • 4 year(s)
 Managed provider networks and developed data-driven provider playbooks using Salesforce and JIRA, achieving +20% provider satisfaction and +25% ROI.
Analyst | Optum
From August 2019 to August 2021 • 2 year(s)
 Audited provider and claims data using Tableau and Excel macros, increasing operational efficiency by 20% and ensuring compliance with contractual requirements.
Healthcare Data Operations Analyst | United Healthcare
From March 2016 to August 2019 • 3 year(s)
 Audited provider verification data and implemented workflow refinements, improving accuracy by 15% while ensuring HIPAA compliance.
Account Manager | RealPage Property Management Software
From June 2008 to May 2015 • 7 year(s)
 Managed enterprise software implementation projects and created QA documentation, increasing annual sales by 20% and reducing turnaround time by 10%.
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