Featured Member: Donyelle Brown on HBCU CONNECT!

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Q&A With Donyelle Brown

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Donyelle Brown
Digital Personal Shopper, Walmart
Location: Plainfield, IL United States
Joined: Dec 9th, 2025

About (request update)

My first job was at Jewel-Osco, where I began as a bagger and quickly learned the importance of customer service, efficiency, and teamwork. After just a month and a half, I was promoted to cashier, gaining valuable experience in cash handling, point-of-sale operations, problem-solving, and managing customer interactions during busy store hours. I later expanded these skills at Walmart as a cashier, where I strengthened my accuracy in transactions, adaptability to fast-paced environments, and communication with diverse customers. I also worked as a digital personal shopper for Walmart, which allowed me to develop strong organizational skills, proficiency with technology and online order systems, inventory management, and a focus on customer satisfaction through timely.

Life & Professional Aspirations:

Become an investment banker and CEO

Education (request update)

Texas Southern University class of 2029

Undergrad Major: Business Administration

Claim To Fame:

My claim to fame in college will be turning financial challenges into opportunities — clearing balances, securing scholarships, and mentoring peers in financial literacy so we all graduate stronger together.

Most Memorable Moment:

Going out with my friends The Alpha & Sigma probate

Experience

I currently work with Walmart as Digital Personal Shopper
I have years of experience working in the Retail/Wholesale industry.

Digital Personal Shopper | Walmart
From February 2025 to August 2025 • 0 year(s)
Order Fulfillment: Select, gather, and package items for customers who place online grocery or general merchandise orders. Accuracy & Substitutions: Ensure each order is correct, make substitutions when items are unavailable, and communicate changes clearly. Inventory Management: Track product availability, check expiration dates, and maintain quality standards for perishable goods. Technology Use: Operate handheld devices and online systems to receive, update, and complete customer orders. Customer Service: Provide timely, friendly assistance when customers pick up orders, ensuring satisfaction and resolving issues. Efficiency & Time Management: Work quickly to meet strict deadlines for order pickup or delivery windows.

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