Featured Member: Nathan Parker on HBCU CONNECT!

Q&A With Nathan Parker

Nathan Parker
End user support , Office of the comptroller of the currency
Location: Charlotte, NC United States
Joined: Apr 13th, 2026

About (request update)

Education (request update)

South Carolina State University class of 2016

Undergrad Major: Marketing

Campus Organization:

Kappa Alpha Psi

South Carolina State University class of 2018

Grad Major: Business Administration

Experience

I currently work with Office of the comptroller of the currency as End user support
I have 4 years of experience working in the Information Technology industry.

End user support technician | Office of the comptroller of the currency
From October 2022 to December 2026 • 4 year(s)
Resolved 50+ hardware and software issues weekly, including installations and upgrades, minimizing workflow disruptions and achieving 95% user satisfaction. Managed user accounts and permissions for 200+ employees using Active Directory, reducing related incidents through proactive modifications and deletions. Monitored IT systems with Windows Powershell scripts, identifying and mitigating potential vulnerabilities to enhance overall security posture.

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Guestbook Comments

	Bless you Tagged by Ralph White on 04/14/2026

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