Featured Member: Ashley Alford on HBCU CONNECT!

Q&A With Ashley Alford

Ashley Alford
N/A, N/A
Location: Smithfield , NC United States
Joined: Apr 28th, 2026

About (request update)

Education (request update)

North Carolina Central University class of 2026

Undergrad Major: Criminal Justice

Experience

I currently work with N/A as N/A
I have years of experience working in the Other industry.

Customer Service Supervisor | Employer Name
From August 2020 to October 2022 • 2 year(s)
Cross trained in multiple departments, analyzed and updated Salesforce software, processed customer service requests via phone and email support, and worked with internal teams to understand business needs.

Data Entry/Account Administrative Representative | Employer Here
From July 2019 to August 2020 • 1 year(s)
Performed administrative tasks, entered data into company database, generated data reports, and supported data entry across departments as requested.

Customer Services Representative | EMPLOYER HERE
From January 2017 to June 2019 • 2 year(s)
Assisted staff with resolving complex customer issues, cross trained in multiple departments to process customer service requests, and guided customers through troubleshooting and product usage.

My Groups

Invite Me To A Group

Guestbook Comments

more-->

Not a Member? Sign Up - It's FREE

You'll receive access to our Newsletter, Scholarships, HBCU Profiles, Jobs, Internships, Mentors, Member Profiles and more!

Upload Photo:

First Name:

Last Name:

Email:

Password:

Location:

College:

Major:

Graduating Class: