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Q&A With SHAWNTA GRAHAM

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SHAWNTA GRAHAM
Tax Preparer, Bank of America, and Jackson Hewitt
Location: Newberry, SC United States
Joined: Feb 20th, 2005

About (request update)

What make me special is that I'm the first in my family to go off to college and graduated, and I'm setting a example to my little cousin that they to can go off to college and be success as like me.

Current Whereabouts:

I currently live in Newberry SC , where I'm working for Jackson Hewitt and Bank of America.

Life & Professional Aspirations:

My life and professional aspiration is to be a successful Accounting or business lady where I will display class, power and leadership.

Education (request update)

Claflin University class of 2008

Undergrad Major: Accounting

Claim To Fame:

My claim to fame is continuing to be a great assets to my community as well as country. Where I can empower and help out as many people as possible, and stay happy and successful.

Most Memorable Moment:

My most memorable moment is when I received my accepted letter from claflin university and May 2008 when I graduated form Claflin University with my BA in Accounting.

High School: Lake City High Schiool in Lake City, SC class of 2004

Activities & Accomplishments:

Soccer, Band, Softball, and Accounting club.

Best Memories:

Graduation!!!!!!!!!

Experience

I currently work with Bank of America, and Jackson Hewitt as Tax Preparer
I have 2 years of experience working in the Accounting/Auditing industry.

Teller | Bank of America
From July 2011 to Current • 15 year(s)
Front line teller greeting customers and assisting with banking needs like deposits, withdrawals, and check cashing while educating customers on bank products and services.

Tax Preparer | Jackson Hewitt
From January 2011 to Current • 15 year(s)
Prepare tax returns for clients using United States income tax laws in a timely and accurate manner, answer common IRS questions and handle audits.

Lead Floor Support | Sykes Enterprise Inc.
From August 2010 to June 2011 • 1 year(s)
Assisted AT&T CSR agents with problem solving by taking inbound and outbound calls and handling escalated calls as a manager to ensure best customer service.

Customer Service Rep | Teleproformance Inc.
From August 2009 to May 2010 • 1 year(s)
Provided quality sales and customer services over the telephone to DirecTV customers, explained billing, troubleshot tech issues, and created new accounts.

Accounting/Payroll Clerk | Carolina Hospital
From May 2007 to August 2007 • 0 year(s)
Worked with Accounting on batches and remits for hospital financial statements, handled accounts payable and receivable, and assisted with payroll projects.

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