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Q&A With Terri Ford

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Terri Ford
Finance Collections Specialist, DrChrono
Location: Fort Washington, MD United States
Joined: Jan 19th, 2006
About   (request update)
Current Whereabouts:
I am currently a second semester freshman attending Delaware State University in Dover, DE.
Education   (request update)
Bowie State University class of 2012
Undergrad Major: Business Administration
Claim To Fame:
My "claim to fame" during college is to become a first team MEAC choosen player with recognition to the hard worki performed on and off the court rather it be to my community or classroom achievements. After college my"claim of fame" is to be a well known, sucessful, African American woman; a suscessful entrepeneur in the International Business Marketing world.
Most Memorable Moment:
My most memorable moment in college is when I had been nominated for the National Deans List.
Experience
I currently work with DrChrono as Finance Collections Specialist
I have 3 years of experience working in the Healthcare, Other industry.
Finance Collections Specialist | DrChrono
From June 2020 to Current • 6 year(s)
 Contact customers for payment collection and manage accounts receivables processes including data migration to NetSuite.
Customer Success Specialist | DrChrono
From March 2019 to May 2020 • 1 year(s)
 Build customer loyalty by providing support through various channels and troubleshoot technical software issues.
Assessor II, Real Property | Maryland State Department of Assessments and Taxation
From December 2015 to August 2018 • 3 year(s)
 Provide software application support for AAVS system and inspect residential properties to maintain assessment records.
Office Services Clerk | Maryland State Department of Assessment and Taxation
From October 2014 to December 2015 • 1 year(s)
 Create accounts and input data into mainframe system while interacting with public on assessment-related issues.
Admissions Advisor | Career Technical Institute
From May 2014 to September 2014 • 0 year(s)
 Respond to student inquiries and interview prospective students to assist with enrollment process.
IT Customer Service Specialist | Flat World Knowledge
From July 2013 to March 2014 • 1 year(s)
 Provide technical troubleshooting for web software application and assist users with navigation and functionality.
Management Trainee | Enterprise Rent-A-Car
From May 2012 to July 2013 • 1 year(s)
 Perform administrative and accounting functions while handling customer reservations and billing support.
Help Desk IT Assistant | Bowie State University
From January 2008 to May 2012 • 4 year(s)
 Resolve technical inquiries and provide customer service support for technology-related issues to students and staff.
Legal Assistant/Office Manager | Law Office of Debra M. Davis
From May 2007 to May 2012 • 5 year(s)
 Maintain large caseload database and provide full office support for personal injury/insurance defense law firm.
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